Job Information
Donor Network of Arizona Systems and Support Administrator in Tempe, Arizona
This job was posted by https://www.azjobconnection.gov : For more information, please see: https://www.azjobconnection.gov/jobs/6566730
About the Team:\ \ We are looking for dedicated individuals, excited to be a part of our culture! Donor Network of Arizonas mission is to make the most of life through the gift of organ and tissue donation. We challenge ourselves and others every day to realize Arizona\'s potential to save and improve lives. Every employee at Donor Network of Arizona is responsible for embracing the organizational culture by upholding the Donor Network of Arizonas core values of Positive Energy, Passion, and Eagerness.\ \ We Offer:\ \ Competitive Salary- \$65,318 to \$81,648 annually
Organizational Incentive Program Annually, up to 10% (7% at target)*
Very Generous Medical, Dental & Vision Insurance\ \ Paid Life Insurance and LTD Insurance Voluntary Life Insurance options\ \ 403b employer match and profit sharing\ \ Generous Tuition Assistance Program\ \ Employee Assistance Program\ \ Employee Wellness Program\ \ Tobacco Free Workplace\ \ About the Systems and Support Administrator:
\ The Systems and Support Administrator (SSA) is responsible for the administration, maintenance, and support of hardware, and software at Donor Network of Arizona.\ This position has a foundational responsibility for end user support needs across the entire organization, collaborating with other team members in supporting end users, resolving issues, and tracking within the IT Helpdesk system. Software applications may be in-house, custom or vendor supplied and will require an elevated level of understanding. Supports users and equipment in multiple locations and may require travel and/or work outside of standard business hours.\ Collaborates with other IT staff to complete special projects, including coordinating upgrades and technology roll outs. This position demands a combination of technical expertise, critical thinking skills, and proactive management. Key role in all IT-related matters and solutions to optimize efficiency and productivity.\ \ End User IT Support\ Network Support\ Application Management\ System Recoverability\ \ Works to support a 24 x 7 organization, including after-hours emergency calls, on-site emergency support, and will participate in an on-call rotation.\ \ Requirements:
HS Diploma with equivalent/relevant IT and industry experience. (Bachelors degree preferred)\ 2 years of End User support experience. (5 years preferred)\ Minimum Field of Expertise: MS Exchange, MS Windows Servers, Office Suite, End User Hardware, IT Support tools, Mobile use support/technologies\ \ Donor Network of Arizona is a drug free workplace.