Experience Inc. Jobs

Description

Supplier Specialist: Engages and partners closely with suppliers and internal client Relationship Management partners, to ensure attrition is minimized as well as proactively identify client or supplier issues.

Major Job Duties and Responsibilities:

As a Supplier Specialist, you will play a key role of being a Commercial Card and Wholesale Payables Subject Matter Expert (SME), responsible for working directly with suppliers to identify objection to card and other e-payables acceptance. By offering applicable product solutions or features, you will aim to retain suppliers on Commercial Card and Wholesale Payables programs.

A Supplier Specialist will primarily work with at-risk suppliers to retain suppliers for clients on the Commercial Card Single-Use Account and Purchasing Card products. Supplier Specialists will play a pivotal role in working directly with suppliers to provide a best-in-class experience for clients and their suppliers.

What will separate an average candidate vs. a great candidate on a resume?

· Sales Experience

· Excel and Outlook Experience

· Very strong communication skills including written and verbal

· Ability to effectively work across multiple strategic audiences

· Looking to be a leader or have management experience

Day to day responsibilities:

· Manage supplier retention leads across multiple inbound channels, including phone, email, web, and internal reporting

· Manage a portfolio of key card-accepting supplier relationships

· Review Impact Analysis to determine the impact of a supplier’s attrition on clients and the organization

· Identify root cause for suppliers wishing to opt-out of card acceptance and offer product and/or service solutions to meet supplier needs and retain them in the card program

· Maintain relationships with internal key partners

· Identify potential process improvements

Requirements

· Sales experience

· Call Center Experience

· MS Excel

· Metrics Driven Background

· High school diploma

· Entry-level - 2 years previous customer service or sales experience required.

Top must-have skills / Candidate Requirements: (All required)

· Excel and Outlook Experience

· Very strong communication skills including written and verbal

· Ability to effectively work across multiple audiences

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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