Job Information
Aston Carter Freight Account Specialist in Tempe, Arizona
Job Title: Logistics Account Manager
Job Description
The Enterprise Account team is growing rapidly and seeking a highly skilled and motivated Account Manager to improve the shipper experience for vendors and sellers who ship with their transportation services. They continue to drive innovation within transportation and logistics. The team is consistently evaluating the current defects within their shipping network and driving improvements through shipper coaching and performance management. In this role,
the candidate will work directly with shippers to create solutions and take action to improve shipper performance metrics.
Responsibilities
Monitor, verify, and present data daily
Overcome transportation disruptions and other barriers in real time
Identify transportation defect root causes
Maintain daily logs on assigned shippers
Lead daily business review stand up calls
Lead weekly calls with assigned shippers
Skills & Qualifications
Two years of account management in logistics, supply chain, or a related field
Customer service skills
Experience managing disruptions as they occur
Microsoft Excel - entry level knowledge
Problem solving skills
Data analytics
Experience writing documents, such as process improvement proposals
Effective communication and organizational skills
Work Environment
Training for this role is two weeks in the office, then a hybrid work schedule of 3 days a week in-office. The role will be onsite every day starting in January 2025.
About Aston Carter:
Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.
Diversity, Equity & Inclusion
At Aston Carter, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:
Hiring diverse talent
Maintaining an inclusive environment through persistent self-reflection
Building a culture of care, engagement, and recognition with clear outcomes
Ensuring growth opportunities for our people
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.
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