Experience Inc. Jobs

Do you want your voice heard and your actions to count?

Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world’s leading financial groups. Across the globe, we’re 120,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.

With a vision to be the world’s most trusted financial group, it’s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.

Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.

The selected colleague will work at an MUFG office or client sites four days per week and work remotely one day. A member of our recruitment team will provide more details.

Job Description:

This position is responsible for the management oversight including the identification and mitigation of EOL/VM compliance operational issues and will also assist in the maintenance of operational and key control procedures. Reporting to Technology Infrastructure and Operations, VP of Technology Governance for EOL/VM provides specialized expertise, advice, monitoring and oversight regarding the banks EOL/VM processes.

What will you do:

• Maintain a thorough understanding of MUFG’s Enterprise compliance and standards and operations and current and forecasted End of Life technologies, systems and applications.

• Demonstrates excellent knowledge of information, cyber, security, and technology risk concepts.

• Issues Resolution Management – Oversee or monitor the satisfactory resolution of complex, contentious or sensitive regulatory compliance issues, ensure that all significant compliance issues such as gaps or risks are reported to the Senior Management as appropriate.

• This requires routinely authoring detailed reports and gathering metrics to ensure stakeholders receive accurate and complete information.

• Overarching Management of compliance of EOL and VM Technology and Operations: Applications and Infrastructure assets (Hardware & Software) from Governance framework, documentation, planning, deployment, and implementation at the Enterprise level

• In partnership with ITAM and technology owners, drive operationalization of lifecycle management of all hardware and software supporting for all MUFG assets across the enterprise for all lines of business.

• Lead specific initiatives that will support integration of technical processes, people, change management and business development efforts.

• Provide senior management and executives with reporting and timely updates on forthcoming End of Life technologies and systems and challenges regarding vulnerability remediation.

• Demonstrates an excellent understanding of systems architecture, hardware, operations, system life cycle, and information security along with investigative principles, incident response procedures, computer forensics, information security practices, and effective risk management.

• Expertise and knowledge of current industry trends and risks in technology, such as cyber threats, and information risk standards to improve controls.

• Skills: Strong MS Office skills along with strong verbal and written communication skills.

Responsibilities:

• Consult, collaborate with senior IT staff, and lead teams to propose technology solutions; design, test, and implement technical projects; develop and execute review sessions for high-impact projects.

• Create a project planning, reporting, and tracking framework; develop high-level work plans and proposals, schedules, estimates, resource plans, and budgets; develop descriptions for project justification, roles, responsibilities, and reporting structure.

• Provide subject matter expertise on ITSM, ITIL, and comprehensive technology issues for internal and external customers; plan, coordinate, and/or provide training for project managers and administrators across technology.

• Manage client relations; serve as a liaison among groups within and outside of technology; develop dispute resolution process, and direct, motivate, and develop staff to maximize their professional contribution.

• Ensure effective, clear, concise communication flow among business process owners, project team members, and all stakeholders; ensure functional requirements, resourcing, budgets, and timing are all clearly communicated.

• Ensure adherence and compliance with quality standards, related regulations, and existing design and implementation standards; manage all aspects of a program to ensure the program is implemented, accepted, and accomplished within a set deadline.

• Lead the selection, implementation, and adoption of specific project management processes and tools to facilitate compliance with established methodologies.

• Provide hands-on program management for multiple technology/development projects and teams

• Establish project governance, working groups and communication with stakeholders

• Scope and develop resource plans and budgets

• Drive planning at the various organizational levels to ensure projects are on track/resourced

• Ensure timetable and deliverable schedules are understood and communicated

• Report project / program status

• Proactively manage dependencies, coordinate across teams to resolve issues and mitigate risks

• Contribute to executive-level updates on strategy, budget, project delivery, controls, risks, etc.

• Organize required reporting for business and technology management review sessions

• Track financials related to technology expenditures including software, hardware, and resource allocation

Qualifications:

• 8+ years in IT management, technology or operational risk management.

• Strong background in security and risk with certifications preferred for CISSM/CRISC/CISSP

• Post Graduate degree or equivalent work experience coupled with security, compliance and governance practice in complex programs with high frequency of requests and multiple priorities.

• Extensive knowledge of risk management policies, methods, standards, processes, governance models, and in-depth knowledge of industry standard risk analysis approaches is required.

• Demonstrates an excellent understanding of systems architecture, hardware, operations, system life cycle, and information security along with investigative principles, incident response procedures, computer forensics, information security practices, and effective risk management.

• Expertise and knowledge of current industry trends and risks in technology, such as cyber threats, and information risk standards to improve controls.

• Strong SQL skills and excellent communication/presentation skills including proficiency in all MS Office/MS SQL

• Demonstrated ability in written and oral communication skills along with strong presentation skills. Ability to determine the information and communication needs of the stakeholders and project.

• Strong organizational skills, excellent time management, Advisory services, process improvements, regulatory compliance.

• A strong understanding of technology, compliance governance and remediation procedures in the financial services industry.

• Deadline-driven and results-oriented; able to meet consistently high-quality standards while handling a variety of tasks and deadlines simultaneously.

• Proven ability to lead projects and initiatives achieving planned results in compliance operations.

• Ability to facilitate between and influence key decision makers

• Strategic thinker with excellent interpersonal skills to work across functions and businesses

• Extensive technology program management experience in large, cross-organizational projects, prioritizing competing demands, scoping large efforts, and negotiating timelines

• Strong experience within a technology organization in the banking or fintech industries

• Demonstrated ability to manage multiple and diverse projects including analytical thinking, planning, prioritizing, problem solving, decision-making and managing programs that impact the entire organization

• Understands the business, industry, and the role IT places in driving financial success

• Expert in SDLC project and process management tools and methodologies

• Communicates effectively

• Anticipates changing business needs, adjusts priorities accordingly, and allocates necessary resources and budget to achieve objectives

• Equips the business to become an effective competitor in a highly dynamic landscape

• Considers stakeholder needs and input as well as best practices and insights from industry trends when making strategic decisions

• Is flexible, decisive, and serves as a trusted advisor to senior leaders within the organization

• Demonstrates effective negotiation and influencing skills

• Prioritizes and facilitates a culture of continuous improvement and systems thinking

• Sets the tone for successful collaboration with other business units and corporate entities

• Creates an environment that fosters communication, transparency, and collaboration

• Cultivates innovation and values learning as a lifelong professional objective

• Leads by example, engaging inclusively and with intent

• Always acts with integrity

• Analytical thinking

• Iterative problem-solving

• Excellent communication skills, and the ability to articulate complex issues concisely

• Excellent organizational skills

• Detail-oriented and experienced with reporting to senior management

• Good consensus builder; ability to drive large scale initiatives

• Ability to work across organizations and through obstacles

Education

Bachelor's degree in Computer Science or a closely-related discipline, or an equivalent combination of formal education and experience

Certifications:

PMP certification preferred.

ITIL or COBIT, CISSM or CRISC or CISSP

The typical base pay range for this role is between $133K - $162K depending on job-related knowledge, skills, experience, and location. This role may also be eligible for certain discretionary performance-based bonus and/or incentive compensation. Additionally, our Total Rewards program provides colleagues with a competitive benefits package (in accordance with the eligibility requirements and respective terms of each) that includes comprehensive health and wellness benefits, retirement plans, educational assistance and training programs, income replacement for qualified employees with disabilities, paid maternity and parental bonding leave, and paid vacation, sick days, and holidays. For more information on our Total Rewards package, please click the link below.

MUFG Benefits Summary (https://careers.mufgamericas.com/sites/default/files/document/2023-01/mb-live-well-work-well.pdf)

We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws (including (i) the San Francisco Fair Chance Ordinance, (ii) the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, (iii) the Los Angeles County Fair Chance Ordinance, and (iv) the California Fair Chance Act) to the extent that (a) an applicant is not subject to a statutory disqualification pursuant to Section 3(a)(39) of the Securities and Exchange Act of 1934 or Section 8a(2) or 8a(3) of the Commodity Exchange Act, and (b) they do not conflict with the background screening requirements of the Financial Industry Regulatory Authority (FINRA) and the National Futures Association (NFA). The major responsibilities listed above are the material job duties of this role for which the Company reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of conditional offer of employment, if any.

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities duties and skills required of personnel so classified.

We are proud to be an Equal Opportunity Employer and committed to leveraging the diverse backgrounds, perspectives and experience of our workforce to create opportunities for our colleagues and our business. We do not discriminate on the basis of race, color, national origin, religion, gender expression, gender identity, sex, age, ancestry, marital status, protected veteran and military status, disability, medical condition, sexual orientation, genetic information, or any other status of an individual or that individual’s associates or relatives that is protected under applicable federal, state, or local law.

At MUFG, our colleagues are our greatest assets. Our Culture Principles provide a roadmap for how each of our colleagues must think and act to become more client-obsessed, inclusive and innovative. They reflect who we are, who we want to be and what we expect from one another. We are excited to see you take the next step in exploring a career with us and encourage you to spend more time reviewing them!

Our Culture Principles

• Client Centric

• People Focused

• Listen Up. Speak Up.

• Innovate & Simplify

• Own & Execute