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Job Description

A startup company is seeing a Customer Success Manager to join their team. This person will be very customer facing (not sales related) but focused on presentations and communication to payors, providers and pharmacies. We are looking for someone who is very comfortable putting together project plans and milestone plans. You will present in PowerPoint and include relevant data points to explain the project plan to the customer and adjust accordingly. We need someone who has experience working in a B2B healthcare environment (understands population, health, research, data analytics, etc). This role is 100% remote.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .

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Skills and Requirements

5 years of experience in a Customer Success Manager role (specifically working in B2B healthcare)

Project management experience with Monday.com or other Project Management software like Asana or Jira (must have experience creating project plans and milestone plans)

Excellent written and verbal communication skills as well as presentation skills with PowerPoint

Understanding of healthcare data standards (knowing CCD's, HL7, clinical data sitting in EMR's, etc)

B2B healthcare experience (ideally pharmaceutical)

Experience with population health, research, applying data and analytics Pharmaceutical experience

local to Chicago, IL null

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.