Experience Inc. Jobs

Overview

Interstate Waste Services is the most progressive and innovative provider of solid waste and recycling services in the country! We primarily service Northern New Jersey, Southern New York State, New York City, with a landfill located in Ohio, where we also own and operate a state-of-the-art rail-served landfill. We cater to a diverse range of residential, industrial, and commercial customers. Our mission has always been to provide our customers with the highest quality waste, recycling, and environmental services, while keeping focus on employee, customer, and environmental safety.

What makes our company culture unique is we have mastered the ability to balance the standards of a large corporate company while maintaining our small business family style culture.

This position will ensure the Sales, Customer Service, IT, Data, HR, Marketing, Legal and Risk teams maintain cross-functional compliance with all NYC Local Laws, Rules, Regulations and Contract Requirements established for the NYC Commercial Wate Zones Program. Duties will also include analyzing data, preparing required reports and providing requested data to stake holders and the NYC Department of Sanitation.

Responsibilities

• Partners with and ensures IWS stake holders understand required business practices needed to remain in compliance with NYC Commercial Waste Zone rules and regulations, including ensuring cross-functional activities between departments are coordinated and compliant with CWZ contract.

• Serves as subject matter expert for all CWZ rules and regulations including interpreting and training IWS Stakeholders on CWZ contract requirements.

• Monitors CWZ contract and implements rules and guidelines for staying in compliance. Ensures IWS stakeholders stay compliant and takes necessary action when stakeholders operate outside of CWZ requirements.

• Meets daily with IWS stakeholders to ensure required CWZ information is submitted timely and accurately to NYC.

• Implements a reporting schedule for IWS stakeholders and trains how to create and submit required reports to NYC to meet deadlines.

• Analyzes high volumes of data from multiple sources and provides recommendations to IWS stakeholders based on data trends.

• Responsible for maintaining and ensuring the accuracy of all IWS insurance information required for compliance with CWZ.

• Serves as IWS liaison and representative to the NYC Department of Sanitation regarding CWZ information and report requests.

• Maintains the NYC Customer Register and ensures information is accurate and up to date including customer contracts.

• Maintains all customer communication data for reporting and customer service issue reports.

• Ensures IWS complies with maximum customer rate charges and prepares external and internal reports on customer rates.

• Collaborates with HR to track and report CWZ-specific recruiting requirements to the NYC Department of Sanitation.

• Creates and implements quality assurance standards to ensure IWS actions comply and meet the standards of the CWZ contract.

• Tracks and ensures IWS Marketing Department is aware of all press releases or publications related to NYC Commercial Waste Zones.

• Prepares and delivers presentations providing updates on status of CWZ Program using data and reports compiled from IWS to internal and external stakeholders

• Performs other duties as assigned.

Qualifications

• Proven ability to communicate information to all levels of the organization

• Strong verbal and written communication skills

• Strong interpersonal and customer service skills

• Strong organizational skills and attention to detail.

• Strong time management skills with a proven ability to meet deadlines

• Strong analytical andcritical thinking skills

• Demonstrated ability to use a data-driven approach to decision making

• Ability to work independently and under pressure to meet deadlines

• Ability to function in a high-paced and at times stressful environment

• Ability to design reporting hierarchies

• Master level excel abilities

• Ability to respectfully handle confidential and sensitive information

Additional Information

• Bachelor’s degree in business or related field; experience working in the solid waste industry is preferred.

• A minimum of five years of experience as a data analyst, contract specialist or similar experience required

• Demonstrated experience meeting business commitments, driving change and implementing process improvements

• Knowledge of public sector procurement, bidding processes, laws, rules, and regulations a plus.

Salary Range Minimum

USD $90,000.00/Yr.

Salary Range Maximum

USD $110,000.00/Yr.

ID 2024-2553

Job Locations US-NJ-Teaneck

Category Administrative/Clerical

Position Type Regular Full-Time