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WestRock Company Assistant Quality Assurance Manager in Tczew, Poland

Job overview:

At WestRock, we’re passionate about quality. As an Assistant Quality Manager, you’ll play a pivotal role in ensuring our products meet the highest standards. Working within a fast-paced environment you will work closely with our Quality Manager and provide support to the Quality department on a day-to-day tasks. You will actively investigate and resolve customer quality queries, facilitate the success of continuous improvement teams, as well as identify any trends in quality issues before they become a problem.

How you will impact WestRock:

Data Analysis and Reporting:

  • Create and update various reports as requested by the Quality Manager.

  • Dive into data, uncover insights, and present actionable recommendations.

Customer Relations:

  • Investigate and resolve customer quality queries promptly.

  • Be the bridge between our products and customer satisfaction.

Continuous Improvement:

  • Facilitate cross-functional teams to enhance processes.

  • Identify trends in quality issues and proactively address them.

Audits and Compliance:

  • Lead BSI and third-party and customer audits.

  • Ensure compliance with industry standards and guidelines.

Team Development:

  • Train staff in Q-Pulse (Quality System) completion and management.

  • Foster a culture of quality within the team.

Problem-Solving and Decision-Making:

  • Analyze root causes of issues and implement corrective actions.

  • Make quality decisions even in the absence of the Quality Manager.

Communication and Documentation:

  • Attend site quality meetings and produce concise minutes.

  • Provide data to business managers and leadership as needed.

What you need to be successful:

  • Minimum 3 years’ experience in a Quality role

  • Working and some knowledge relevant accredited standards

  • Experience in a manufacturing/production environment ideally with experience and knowledge of Industry standards and guidelines

  • Fluent English

  • Demonstrable experience of change management

  • Supervisory experience

  • Knowledge of Good Manufacturing Practices (GMP)

  • Root cause analysis and problem-solving techniques

  • Customer relations skills

  • Skilled in information handling, analysis, and presentation

  • Competent in using Microsoft Office packages

What we offer:

  • We work with the most valued customers in the market

  • Safety is our top priority

  • We have a modern fleet of printing machine

  • We focus on the development of our employees at every grade level

  • We make a charitable contribution to the local community

Our benefits:

  • Private medical care from Luxmed

  • Life insurance

  • Holiday fund

  • Retirement pension plan

  • Sharing the cost of sports activities - Multisport Card

  • Sharing the cost of professional and language course

  • Parking space for employees

  • Employee referral program

  • Extra social benefits from ZFŚS

WestRock (NYSE:WRK) partners with our customers to provide differentiated paper and packaging solutions that help them win in the marketplace. WestRock's team members support customers around the world from locations spanning North America, South America, Europe, Asia and Australia. Learn more at www.westrock.com.

WestRock is an Equal Opportunity Employer. We strive to create and maintain a diverse workforce where everyone feels valued, respected, and included. WestRock does not discriminate on the basis of race, color, religion, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other basis protected by federal, state or local law.

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