Experience Inc. Jobs

Job Information

Creative Associates International Operations and Human Resources Manager, USAID/Uzbekistan Education Activity, Uzbekistan in Tashkent, Uzbekistan

Creative Associates International is a dynamic, fast-growing global development firm that specializes in education, economic growth, democratic institutions and stabilization. Based in Washington, D.C., Creative has a field presence in more than 25 countries with a strong client portfolio that includes the U.S. Agency for International Development and the State Department, among others. Since its founding in 1977, Creative has earned a solid reputation among its clients and is well-regarded by competitors and partners alike.

Program Description:

The USAID-funded Uzbekistan All Children Succeeding Activity is a five-year activity with the overall goal to improve the learning outcomes of Uzbekistani primary school students. To achieve this, the activity will strengthen the capacity of education sector systems to provide quality learning environments with the instruction, materials and support that children need while they are in school, at home, or in the community. Equity and inclusion will serve as core principles of this activity; therefore, interventions will work to address the learning needs of children with disabilities and integrate Universal Design for Learning principles to ensure that approaches reach and support all children.

Position Summary:

The Human Resources & Operations (HRO) Manager is responsible for the management of operations, human resources, local procurement and information technology of the program. S/he will be responsible for overseeing the smooth running of the office(s) and ensuring that office operations are kept consistent with donor and project standards. The OHR Manager will lead HR practices and objectives that will provide a high-performance team culture that emphasizes employee engagement, performance management, and the recruitment and ongoing professional development of project staff.

Please note this is a local recruit and only citizens from Uzbekistan will be considered


  • Ensure streamlined operations systems in line with Creative and donor rules and regulations

  • Provide administrative and logistical support to the project

  • Ensure an in-depth awareness of operational issues in the context of Uzbekistan

  • Provide oversight to the Procurement and Logistics Officer, ensuring timely and compliant procurement processes and vendor management

  • Responsible for program compliance with Award, USG rules and regulations, and Creative policies and procedures

  • Supports COP in all operations tasks and duties

  • Manages, trains, and mentors key team members in the areas of administration, logistics, human resources, procurement, budgeting and finance

Human Resources

  • Manages HR office operations ensuring compliance with Creative and client HR rules and regulations

  • Leads/coordinates the entire employment cycle, including the recruitment process, finalization of job descriptions, advertisement of vacancies, reviews and sourcing of applicants, scheduling and conducting interviews, checking references and in-country vetting processes, and collecting new hire documents

  • Responsible for the onboarding and orientation of newly employed staff

  • Responsible for developing employment agreements according to local labor laws, including registering agreements with required institutions if applicable

  • Manages local benefits enrollment and ensures all inquiries and challenges employees face regarding their insurance are handled on time

  • Provides information and advice to project staff regarding HR policies and procedures

  • Receives and logs various grievances or complaints from employees

  • Provides oversight on updating personnel files and other related HR documents

  • Process and compile employee records confidentially and accurately in files and electronically

  • Supports the team in analyzing HR local trends and benefits to recommend competitive solutions to attract quality candidates

  • Responsible for staying up to date on local labor laws and effectively managing changes within the project to ensure HR compliance

  • Perform other duties as assigned

  • Bachelor’s degree in human resources, business administration or equivalent years of experience

  • At least five (5) years of progressively responsible Operations and HR experience in Uzbekistan, preferably with USAID or donor-funded programs

  • Experience in sourcing, recruiting, and interviewing professional and management candidates

  • Demonstrated ability to solve challenging and complicated administrative issues

  • Demonstrated commitment to staff development, retention, diversity, equity, and inclusion

  • Excellent communication and interpersonal skills

  • Excellent record-keeping and documentation skills

  • Familiarity with donor/client rules and regulations

  • Familiarity with local employment law

  • Proficient in Microsoft office suite: MS Word, Excel, PowerPoint, Outlook

  • Verbal and written working proficiency in English and at least one local language (Uzbek and Russian, preferred)

ID: 2023-3165

External Company URL: www.creativeassociatesinternational.com