Job Information
EXOS General Manager in Tampa South, Florida
Job Summary:
We're seeking an experienced General Manager to join our team. As our new General Manager you will:
Hire, supervise, mentor and evaluate department managers (Fitness, Group Exercise, Membership Sales, Customer Service, Aquatics).
Develop your site as a Center of Excellence, with multiple Subject Matter Experts, where other regional sites will send their staff for training.
Foster and manage quality relationships with client and site members.
Drive, track and report on key metrics regularly.
Complete P/L influence and control.
Support managers and membership by responding to emergent program and member requests, staff needs, scheduling and acting as marketing liaison for all fitness, wellness, aquatics, and membership recruitment/retention programs and strategies.
Ensure excellent customer service and customer responsiveness to both inside and outside constituents.
Understand and be committed to the mission and vision of the Center. Be knowledgeable about the Jewish Community Center (JCC), its programs, services, and offerings. Be an advocate for the JCC, its programs and team.
Interact with client management on a daily/weekly basis to enhance communications and build a positive client/vendor relationship.
Develop department budgets and strategic business plan, and monitor for progress monthly as a part of client monthly operations updates as measured against annual goals for all departments.
Support other EXOS sites and projects as a SME as needed.
Other duties as assigned.
Required Qualifications:
Minimum of 3-5 years of General Manager Experience within the fitness industry, including overseeing Membership and Aquatics.
Bachelor’s Degree in fitness or business-related fields.
Preferred Qualifications:
Demonstrated success in increasing programming participation in both for profit and not for profit environments.
Scheduling flexibility to work occasional evenings and weekends to support programming.
Successful track record managing sales, personal/small group training, operations, group programming and customer service.
Excellent communication-both written and oral, leadership, interpersonal and supervisory skills.
Ability to anticipate, manage, and solve operational issues on a regular, and daily, basis.
Highly skilled in Google Docs, Excel, as well as proven ability to work with different CRM systems (i.e., CSI, Spectrum).
Outgoing personality.
Who We Are:
An industry leader in holistic human performance, Exos has spent almost 30 years preparing a variety of audiences to achieve and exceed their goals. Working with elite athletes on the world’s stage, the military, employees of Fortune 100 companies, and members of the community, our coaches, methodology, programming, and technology can be found at over 400 locations around the globe.
Simply put, we are a coaching company that “gets you ready” for the moments that matter — whether that’s striving to excel at work, or training for a major athletic event. How do we do it? Our employer solutions include fitness center management, on-site coaching and classes, and the Exos Fit app, as well as immersive team-building experiences and virtual personal development programming. Our professional athlete training programs propel elite athletes to new heights in the NFL combine and NBA Draft each year, and our practitioner education courses and workshops provide industry professionals ongoing opportunities for development.
While our reach has expanded, our own goal has remained the same: using evidence-based methodology and strategic programming to help people all over the world unlock their full potential and achieve their goals.
We are an equal opportunity employer
EXOS is proud to be an equal opportunity employer. We are committed to creating an inclusive and welcoming workplace for all. We invite applicants from a wide variety of identities, ideas, perspectives and experiences and encourage people from underrepresented backgrounds to apply. Exos offers reasonable accommodations to job applicants with disabilities.
Learn more here:
EEO is the Law (http://cdn2.hubspot.net/hubfs/211432/EEO_is_the_Law.pdf)
EEO is the Law Supplement