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Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion (https://www.mastercard.us/en-us/vision/who-we-are/diversity-inclusion.html) for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

Title and Summary

Vice President, Head of Commercial Solutions Business Analysis

Join us in unlocking infinite opportunity in Mastercard’s Commercial Solutions organization!

In Commercial Solutions, we empower our customer’s businesses to succeed through innovative, trusted payment solutions that deliver a seamless digital-first experience around the world. We are disrupting the industry by developing world-class travel and B2B solutions for our corporate clients around the globe.

The Role

As a key player in our organization’s digital transformation journey, you will play a critical role in revolutionizing the global financial ecosystem. You will have the opportunity to make data-driven decisions, build first-in-class corporate solutions, and partner with industry-leaders to build cloud-native products and solutions for our clients.

The Commercial Solutions Business Analysis team is responsible for utilizing data, insights, and research to define and drive the Commercial Solutions strategy across the globe

The Head of Commercial Solutions Business Analysis Vice President will oversee several key teams and functions for the Commercial Solutions Organization.

o Business Insights and Reporting – Drives business analysis priorities for Commercial Solutions, owning deep assessment of business KPIs and development of strategies to mitigate risks or supercharge growth based on insights. Owns, working with Data Science organization, the automation of key KPIs and self-service reporting. Incorporates those insights and strategic assessment of results into MBRs, QBRs, Investor Narrative, Management Committee, and Board materials. Supports in data and strategic assessment of product strategies in partnership with product leaders, enterprise strategy, new payment flows strategy

o Go to Market and Competitive Intelligence – Drives development of regional go to market strategies that ladder to a set of global strategic growth levers. Assess and analyze growth fundamentals of region and develop market archetypes to differentiate execution approaches. Partner closely with regional leadership to support analysis and execution of strategy. Support regional assessment of financials and forecasting to support budget processes. Own competitive intelligence with regional and product leadership to support needs requirement of business growth levers and value proposition for sales/product conversations

• This person will be a key partner and advisor to Commercial Solutions leadership and partner teams in defining the future of our business (i.e., defining strategy and growth levers, setting targets, advising on market trends, reporting, etc.)

• This person will support internal c-suite reporting, Board, and Investor Day Materials

• They are ultimately responsible for the optimization, availability, and acceleration of metrics reporting and insights across the organization working closely with data science teams to execute

• They will shape consistency in Commercial’s data and reporting management, applying “best practices” across product sets, functions, and regions; point out potential gaps in the data investment portfolios of the businesses and functions and support/drive consideration of ways to address gaps

• Partner closely with product, finance, and regional teams on initiatives to define and execute business growth strategies

• This person will be a people leader and will be responsible for developing, attracting, and retaining talent on the team

All about you:

• Bachelors degree, MBA preferred

• Demonstrated experience in management consulting, strategy, or analytics functions

• Experience building business strategy, data and analytics functions, or leading significant transformations of existing practices

• Experience working with or for a corporate or financial institution (nice to have B2B payments / Transaction Banking experience)

• Strong people leadership experience managing teams of 5-10 resources

• Proven experience in defining and execute business strategies with clear results

• Proven experience in building, managing, and scaling business analysts and data specialists across multiple geographies and products

• Experience partnering closely with cross-divisional leadership to objectively define and access data, drive actionable insights and proactively enable decision making through analytics

• Defining, developing and implementing advanced analytic processes within high-growth organizations, creating methods and tools for consistency and standardization

• The ability to work collaboratively with others in cross-functional teams to implement and assess the operational impact of changes to process and procedures

• Comprehensive knowledge of data visualization tools

• Sharp analytical and problem solving skills

• Excellent power point and story building skills to communicate key messages and influence at all levels of leadership

• Strong process orientation and a solid understanding of project management techniques, methodologies and best practices

• Embody the “Mastercard Way” through creating value, growing together and moving fast

• Thrives in an environment that is fast-paced, rapidly changing, and customer-oriented

• The ability to set clear and challenging goals while committing the organization to improved performance; tenacious and accountable in driving results.

• Comfortable with ambiguity and uncertainty; the ability to adapt nimbly and lead others through complex situations.

• A leader who is viewed by others as having a high degree of integrity and forethought in her/his approach to making decisions; the ability to act in a transparent and consistent manner while always taking into account what is best for the organization.

Mastercard is an inclusive equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

In line with Mastercard’s total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary based on location, experience and other qualifications for the role and may be eligible for an annual bonus or commissions depending on the role. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance), flexible spending account and health savings account, paid leaves (including 16 weeks new parent leave, up to 20 paid days bereavement leave), 10 annual paid sick days, 10 or more annual paid vacation days based on level, 5 personal days, 10 annual paid U.S. observed holidays, 401k with a best-in-class company match, deferred compensation for eligible roles, fitness reimbursement or on-site fitness facilities, eligibility for tuition reimbursement, gender-inclusive benefits and many more.