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The Central Control Organization (CCO) was established to drive enterprise-wide solutions to address deficiencies in Managers Control Assessments (MCA). This includes governance of MCA program health, reporting and execution of procedural requirements. The CCO’s goals are aligned to Operational and Compliance risk reduction by creating a robust control environment, while driving efficiency and consistency throughout the enterprise.

This role will contribute to enhancing MCA standards, procedures and guidance around which businesses and functions will operate. Performing analytics on metrics to provide meaningful insights into enterprise-wide trends and highlighting concerns within the program execution and health is an integral part of this role. Developed communication and diplomacy skills are required in order to guide, influence, and convince others, in particular colleagues in other areas. A strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in the business and delivery of quality and timely results.

Responsibilities:

• Help contribute to governance and the facilitation of the execution of the Manager Control Assessment (MCA, i.e. Risk & Control Self-Assessment) as required by the MCA Standard including the assessment and appropriate approval of risk associated with business changes.

• Support teams in the quality, completeness, and accuracy of the implementation of the Control Framework, including Risk Control Policy, Control Standard, Issue Management Policy, Lesson Learned Policy and Control Inventory as appropriately tied to MCA activities.

• Assist in performing a detailed analysis on the identification of indicators of degradation in the performance in MCA inventory. When root cause are identified, develop recommendations for enterprise corrective actions and improvements, provide check and challenge and ensure appropriate escalation in accordance with Cit Governance Policy, Issue Management and Escalation Policies.

• Support the MCA architect activities and processes, within the FLUs, on the effective design and management of oversight routines, reporting dashboards, consistent and timely communications, handling deficiencies, and escalating issues for resolution.

• Help contribute to the timeliness, accuracy and completeness of the MCA program through a robust routine of consistent guidance and support to the FLUs to develop oversight controls & monitoring routines for BAU MCA activities.

• Support in dealing with Operational and Compliance Risk in accordance with established Policy requirements.

• Help ensure that adequate governance and training are in place to support management of Risk profiles.

Qualifications:

• 6-10 years of experience.

• MS Excel, MS Access, SAS, SQL, Visual Basic a plus. 5+ years’ experience in financial services.

• Proficient with the Manager’s Control Assessment module.

• Demonstrated knowledge of risk and control management routines related to Issue Management, Operational Risk Events, Inherent & Residual Risk Assessments, and Control & Monitoring Execution and Documentation

• Consistently demonstrates clear and concise written and verbal communication skills.

• Interpersonal skills with the ability to work collaboratively and influence people at all levels of the organization and across different geographic locations.

• Excellent problem-solving skills Ability to comprehend the big pictures with high attention to critical details

• Excellent project management skills.

• Has the ability to operate with limited direct supervision.

Education:

• Bachelor's/University degree, Master's degree preferred.

Job Family Group:

Risk Management

Job Family:

Business Risk & Control

Time Type:

Full time

Primary Location:

Tampa Florida United States

Primary Location Full Time Salary Range:

$103,920.00 - $155,880.00

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

Anticipated Posting Close Date:

Apr 18, 2024

Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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Citi is an equal opportunity and affirmative action employer.

Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.