Experience Inc. Jobs

Do you want your voice heard and your actions to count?

Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world’s leading financial groups. Across the globe, we’re 120,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.

With a vision to be the world’s most trusted financial group, it’s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.

Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.

The selected colleague will work at an MUFG office or client sites four days per week and work remotely one day. A member of our recruitment team will provide more details.

RESPONSIBILITIES:

• Lead change efforts and work directly with business partners to deliver expected outcome of initiatives on budget, on schedule.

• Report on agreed metrics on agreed cadence timely.

• Evaluate, design, enhance, and develop processes, procedures and solutions to increase productivity, reduce costs, improve time management, and improve risk management.

• Advise and collaborate with stakeholders on developing standards, identifying, assessing, and mitigating risks in process development

• Develop and maintain process documentation, including identifying changes to existing processes and related policies

• Work with and/or train managers and teams to ensure that processes are clear and can be applied quickly and efficiently

• Monitor and assess implemented processes to ensure outcomes meet expectations and proactively evaluate steps to adjust for improvements in targeted outcomes

WORK EXPERIENCE:

• Proven experience within a large, highly-matrixed organization with recent work:

• Leading execution of change initiatives, documenting, improving, and implementing complex, cross-functional business processes.

• Conducting data analysis, and delivering executive-level reporting.

• Advanced knowledge of and demonstrated experience designing, analyzing, and modeling business processes, methodologies, and/or toolkits.

• Demonstrated, hands-on experience creating and evaluating comprehensive, complex, end to end processes in a regulatory environment.

• Experience in the financial services industry preferred.

SALESFORCE SKILLS:

• Design and configure Salesforce solutions

• Requirements writing and review

• Flow and process diagramming

• Wire Framing

• Business data analytics within Salesforce

• Quality Assurance Testing

• Production Support

FUNCTIONAL SKILLS :

• Must possess advanced skills in:

• Data analytics and reporting skills

• Designing and producing management reports

• Documenting processes at different levels, formats (VSMs, SIPOC, Process Maps, Procedures, Job Aids, etc.).

• Analyzing and assessing complex processes for performance, gaps to requirements, improvement opportunities and layout solutions.

• Process Design and Engineering

• Metrics Design

• Statistical analysis

• MS Excel, Visio, SharePoint skills; Minitab or other statistical tools

• Typical process reengineering tools and software.

• Presentation and Meeting Facilitation

• Skills in Executive communication

• Project Management

FOUNDATIONAL SKILLS:

• Demonstrates leadership

• Communicates effectively

• Identifies multiple paths to success using analytical and critical thinking as well as decision-making skills.

• Operates strategically to support a culture of continuous improvement and systems thinking

• Makes sound business decisions in a complex work environment

• Collaborates with other business functions and divisions to advance business objectives

• Is flexible, decisive, and able to establish support from leadership

• Monitors industry trends and best practices and applies insights to advance the business

• Exhibits and fosters optimism, resilience, flexibility, and openness to others' ideas

• Inspires innovation and values learning as a lifelong professional objective

• Leads by example, engaging inclusively and with intent

• Always acts with integrity

EDUCATION:

• Degree or equivalent work experience equally preferable.

• Degree in Business Management, Industrial Engineering, or a related field.

CERTIFICATIONS :

• Lean Six Sigma Black Belt Certification preferred.

• Salesforce Admin Certified

The typical base pay range for this role is between $133K - $162K depending on job-related knowledge, skills, experience and location. This role may also be eligible for certain discretionary performance-based bonus and/or incentive compensation. Additionally, our Total Rewards program provides colleagues with a competitive benefits package (in accordance with the eligibility requirements and respective terms of each) that includes comprehensive health and wellness benefits, retirement plans, educational assistance and training programs, income replacement for qualified employees with disabilities, paid maternity and parental bonding leave, and paid vacation, sick days, and holidays. For more information on our Total Rewards package, please click the link below.

MUFG Benefits Summary (https://careers.mufgamericas.com/sites/default/files/document/2023-01/mb-live-well-work-well.pdf)

We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws (including (i) the San Francisco Fair Chance Ordinance, (ii) the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, (iii) the Los Angeles County Fair Chance Ordinance, and (iv) the California Fair Chance Act) to the extent that (a) an applicant is not subject to a statutory disqualification pursuant to Section 3(a)(39) of the Securities and Exchange Act of 1934 or Section 8a(2) or 8a(3) of the Commodity Exchange Act, and (b) they do not conflict with the background screening requirements of the Financial Industry Regulatory Authority (FINRA) and the National Futures Association (NFA). The major responsibilities listed above are the material job duties of this role for which the Company reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of conditional offer of employment, if any.

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities duties and skills required of personnel so classified.

We are proud to be an Equal Opportunity Employer and committed to leveraging the diverse backgrounds, perspectives and experience of our workforce to create opportunities for our colleagues and our business. We do not discriminate on the basis of race, color, national origin, religion, gender expression, gender identity, sex, age, ancestry, marital status, protected veteran and military status, disability, medical condition, sexual orientation, genetic information, or any other status of an individual or that individual’s associates or relatives that is protected under applicable federal, state, or local law.

At MUFG, our colleagues are our greatest assets. Our Culture Principles provide a roadmap for how each of our colleagues must think and act to become more client-obsessed, inclusive and innovative. They reflect who we are, who we want to be and what we expect from one another. We are excited to see you take the next step in exploring a career with us and encourage you to spend more time reviewing them!

Our Culture Principles

• Client Centric

• People Focused

• Listen Up. Speak Up.

• Innovate & Simplify

• Own & Execute