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ADT Commercial National Accounts Installation Supervisor in Tampa, Florida


The ADT Corporation (NYSE: ADT) is a leading provider of security and automation solutions in the United States and Canada for homes and businesses, people on-the-go and their network. Making security more accessible than ever before, and backed by 24/7 customer support, ADT delivers same-day service and live answers within seconds in customer operations, helping customers feel safer and more empowered. ADT is headquartered in Boca, Raton, Florida and employs approximately 17,500 people throughout North America.


This position is REMOTE but based in the Tampa, FL area. The primary function of this position is to provide onsite supervision of electronic installers and/or subcontractors on multiple worksites, coordinates the daily activities for the assigned worksites, serve as the onsite superintendent in accordance with NA PM, General Contractors and other site stakeholders as needed. Provides guidance, quality control, commissioning, testing, inspections and extends their expertise on when necessary to support project completion.


  • Installs and troubleshoots low voltage panels, wiring and associated devices if necessary.

  • Provides onsite supervision of electronic installers on multiple worksites and coordinates the daily activities for the assigned worksites where assigned.

  • Oversees programming, commissioning processes, and leads in project completion.

  • Must have an ability to proctor, coach, and teach others.

  • Provides reliable, high quality customer support.

  • Provides customer instruction on system operation and functionality.

  • Performs system testing and signal verification.

  • Produces site and status reports on project’s progress or solutions for non-functional systems

  • Conducts quality control inspections

  • Apply problem solving, presence, and engagement on National Account projects whether emergency request or new installation complications at all levels.

  • Organizes and utilizes technical resources, information, material, and support to ensure efficient execution of assigned tasks.

  • Ensures the progress and completion of assigned tasks.

  • Provides documentation of job productivity, efficiency, and budgetary controls.

  • Completes and submits all required task-related activities, productivity, and other documentation in a timely manner.

  • Must have a strong work ethic.

  • Must be detail-oriented.

  • Must complete other projects, as assigned.

  • Available for travel, which may include nights and weekends to accommodate customer’s schedule.

  • Partners with NA PM to manage onsite project expense whether direct or indirect to ensure best opportunity for a successful and profitable project.

  • Accomplishes work within client and company agreed parameters.

  • Ensures field technicians are fully productive on projects. Sets realistic schedule for self and project specific subordinates to ensure maximum utilization of resources and timely completion of tasks.

  • May engineer, plan, schedule, service, program and or install simple to complex low voltage systems including programming panels.

  • Other duties as assigned.

  • Conducts surveys, when necessary, to provide expert opinions for installation during the process of engineering and designing projects.


  • Ability to use discretion and problem analysis.

  • Ability to work effectively with others.

  • Ability to work as part of a dynamic team and be flexible.

  • Ability and willingness to make key contributions to the growth of the business.

  • Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community.

  • Ability to effectively present and provide project status reports to supervisors and stakeholders if requested.

  • Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.

  • Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

  • Ability to adapt to changes in the work environment, delays, or unexpected events; manage competing demands; change approach or method to best fit the situation.

  • Ability to concentrate on a task over a period of time without being distracted.

  • Ability to maintain composure, keep emotions in check and avoid aggressive behavior, even in very difficult situations.

  • Must have the ability to manage multiple tasks simultaneously.

  • Ability to be a self-starter and function and work comfortably alone and with others on projects.

  • Ability to lead teams to a cohesive direction onsite for task completion.


  • Minimum of High School Diploma/GED; 2-4 year degree in a technical field from accredited vocational training, college or university is preferred or equivalent experience.

  • Minimum of (5) years of experience inspecting, testing and repairing life safety systems with a minimum of 3 years of lead or supervisory experience.

  • Must have a mastery knowledge of intrusion systems, fire systems, CCTV, intercom, access control systems.

  • Must have a full understanding and knowledge of local/national codes.

  • Requires proficiency knowledge of OSHA, HAZCOM Regulations and comprehension of national electronic code, state and local construction codes.

  • Must possess strong communication/leadership skills when working with others.

  • Must have an ability to determine and implement resolution to complex field situations.

  • Must have good written and verbal communication skills.

  • Must have an ability to lead others and manage multiple projects.

  • Must have a valid driver’s license and be able to clear a pre-employment criminal background check and drug screening.

  • Proficient in the use of personal computers including such programs as MS Word, Excel, Outlook, Adobe Acrobat and database (software) programs


  • Must obtain and retain any specific product certifications and/or licenses that are required by national, state and local codes.

  • Must obtain and retain Lift certifications, and minimum OSHA 10 cert.

  • Requires 75 % to 100% proficiency in ADT Commercial’s and National Account product offerings


  • The employee is occasionally exposed to extreme weather conditions, risk of electrical shock, and harsh work environments.

  • The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


While performing the duties of this job, the employee is regularly required to:

  • Stand; walk; sit; twist; use hands to handle; reach with hands and arms; push; pull; climb or balance; stoop, kneel, crouch, or crawl; talk and hear.

  • Use vision abilities including: close, distance, peripheral, depth, and color.

  • Work in unusual and sometimes difficult positions/circumstances such as climbing ladders, scaffolding and high lift equipment; work in ducts, crawl spaces, attics, above ceilings; lift, move, and hold up to approximately 50 lbs.

  • Must be able to work a full-time, flexible schedule with “on call availability” and be able to travel on short notice.

  • Must be able to drive a motor vehicle (day and evenings) for extended time periods.

Pay and Benefits Disclosure

The salary range for this role is $52,827 - $105,655 and is based on experience and qualifications. Certain roles are eligible for annual bonus and may include equity. These awards are allocated based on company and individual performance. We offer employees access to healthcare benefits, a 401(k) plan and company match, short term and long term disability coverage, life insurance, wellbeing benefits and paid time off among others. Employees accrue up to 120 hours in their first year. Your accrual rate increases after your first year. We also offer 6 paid holidays.

ADT Commercial LLC is an Equal Employment Opportunity (EEO) employer. We are committed to having a diverse and inclusive workforce and do our best to foster a culture and environment where every employee feels valued. Our goal is to serve our customers and help save lives. We can achieve this goal when we have the best talent working in an environment where employees feel included and recognized. Visit us online at http://jobs.adt.com to learn more.