Job Information
Nordstrom Manager - Asset Protection - International Plaza in Tampa, Florida
Job Description
The Manager of Asset Protection (AP) is responsible for supervision of Asset Protection teams in the store they support. This supervision includes recruiting, development, performance oversight and budgeting. This position is responsible for the execution of the company shrinkage reduction strategy within their store/building. The Asset Protection Manager is responsible for the safety and security of employees, theft prevention, enhancing company profitability, and alignment with company values and business strategy. The Asset Protection manager is expected to partner with cross functional store leaders to support the retail asset protection business.
KEY RESPONSIBILITIES:
Lead by example and execute the organizational strategy set by the AP Division
Develop strong relationships within the store, inclusive of Store Manager, Service Experience, Inventory Accuracy and Human Resources, being the leader in shrink impacting subjects.
Act as Owner of building security and safety, educating the store on emergency preparedness topics and assisting employees in safety incidents.
Monitor and c ommunicate all reports to ensure that AP incidents and cases are reported and documented properly.
Results driven leader through leveraging data to identify trends to mitigate internal and external theft
Lead execution of company shrink program and directives, including shrink reduction plans and detecting issues of theft and dishonesty
Strong People Leader, hiring and developing talent that has the competencies to support internal and external investigations, auditing, shortage reduction programs and AP awareness programs and system controls
Be Data Driven leveraging reporting to identify risks and mitigate issues that reduce loss and maximize profitability
QUALIFICATIONS:
Proven success in investigative, asset protection, and security procedures as well as prior AP leadership experience
A comprehensive understanding of Exception Based Reporting tools and Case Management Software
Ability to develop and maintain productive relationships with other employees and leaders
Ability to communicate clearly and professionally with co-workers and customers
Strong decision making and problem-solving skills when in high stress situations
Strong written communication skills
Strong organizational, delegation and follow-through skills
Ability to manage competing priorities in a fast-paced environment
Computer proficiency, including use of monitoring and surveillance technologies
High level of ownership, accountability, and initiative
Ability to work a flexible schedule based on department and store needs
We’ve got you covered…
Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:
Medical/Vision, Dental, Retirement and Paid Time Away
Life Insurance and Disability
Merchandise Discount and EAP Resources
A few more important points...
The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.
Nordstrom conducts background checks and considers qualified applicants with criminal histories in a manner consistent with all legal requirements.
Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com .
Please be mindful that there may be legal notices and requirements related to this job posting that are specific to your state. Review the Career Site FAQ’s (https://careers.nordstrom.com/#/contact-us/faq) for relevant information and guidelines.
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Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs.
About Us
We’re a fast-moving fashion company that started as a shoe store in 1901. This heritage of service is the foundation we’re building on as we provide convenience and true connection for our customers. We empower our people to be innovative, creative and focused on providing the best service to our customers. Through it all, we remain committed to leaving the world better than we found it.
Whether you’re a genius engineer, a phenomenal salesperson or a supply chain pro, we invite you to bring your unique talents and join our team. We reward great work, promote from within and celebrate diversity.
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OWNERS AT HEARTWe treat every interaction as an opportunity to make an impact and deliver excellence.
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HERE TO WINWe’re committed to delivering results, both today and tomorrow. We win as a team by supporting and challenging one another to be better every day.
WE EXTEND OURSELVESWe treat each other with respect and kindness. We do the small things that make a big difference. We create a welcoming environment, helping people feel connected, valued and part of one community.
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