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Do you want your voice heard and your actions to count?

Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world’s leading financial groups. Across the globe, we’re 120,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.

With a vision to be the world’s most trusted financial group, it’s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.

Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.

The selected colleague will work at an MUFG office or client sites four days per week and work remotely one day. A member of our recruitment team will provide more details.

Job Summary:

We are looking for an M365 Engineer with expertise in managing and supporting the Microsoft M365 suite, particularly Viva, Copilot, and other MS Teams and Office applications. The candidate will collaborate with the Workplace Engineering team to handle our AI & M365 platforms, ensuring their performance and integration. Responsibilities include deploying, migrating, training, and providing L3/L4 support for M365 solutions like Copilot, Viva Engage, Viva Learning, Loop, and more, as well as assisting other tech support teams.

Major Responsibilities:

• Support the daily engineering tasks related to all Intune policies and controls within the M365 product suite.

• Provide consultation and guidance to other Engineering teams during policy changes, enhancements, and project-related activities.

• Ensure users or endpoints have proper configurations through automated reporting and alerts, schedule weekly reviews of staff reports and metrics, and devise action plans for non-compliant devices.

• Create and maintain documentation for responsible technologies including diagrams, SOPs, TSS, runbooks, and end-user guides.

• Maintain configuration and licensing compliance across all managed devices using automated exception reports.

• Continuously document and review recommended best practices to facilitate continuous improvement.

• Identify, design, and implement internal process improvements to enhance scalability, security, service delivery optimization, and automate manual processes.

• Compile metrics from various sources to demonstrate correlated cost savings and increased user productivity due to AI and M365 tools and products.

• Contribute to the design and support of current and future product development.

• Maintain departmental documentation.

• Research and recommend new enhancements or upgrades that improve UX, provide cost avoidance or savings, or introduce innovative features or functionality.

• Develop customized training solutions and modules for staff based on use cases and business requirements related to AI and M365 products.

Qualifications:

• At least 5 years of engineering experience with the M365 product stack, including Copilot and licensing, and managing these products via Intune and Azure, with deep knowledge of configurations such as Conditional Access, MAM, app configuration, and protection policies.

• Strong understanding of the M365 suite, cloud computing services, container technologies, and orchestration tools.

• Expert in integrating M365 with MS Teams, including Viva Engage, Learning, Insights, Copilot, Loop, etc.

• Proficient with infrastructure as code (IaC) and automation tools like Terraform, Ansible, PowerShell DSC, or Kubernetes.

• Familiarity with AI tools and frameworks such as TensorFlow, PyTorch, or Keras is a plus.

• Knowledge of AI chatbots like Copilot, ChatGPT, Siri, Google AI, etc.

• Excellent problem-solving skills and strong attention to detail.

• Ability to communicate clearly and concisely.

• Capable of performing well under pressure with strong analytical and problem-solving skills.

Education:

• Bachelor's Degree in Information Technology, Computer Science, or equivalent experience preferred

The typical base pay range for this role is between $101K - $150K depending on job-related knowledge, skills, experience, and location. This role may also be eligible for certain discretionary performance-based bonus and/or incentive compensation. Additionally, our Total Rewards program provides colleagues with a competitive benefits package (in accordance with the eligibility requirements and respective terms of each) that includes comprehensive health and wellness benefits, retirement plans, educational assistance and training programs, income replacement for qualified employees with disabilities, paid maternity and parental bonding leave, and paid vacation, sick days, and holidays. For more information on our Total Rewards package, please click the link below.

MUFG Benefits Summary (https://careers.mufgamericas.com/sites/default/files/document/2023-01/mb-live-well-work-well.pdf)

We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws (including (i) the San Francisco Fair Chance Ordinance, (ii) the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, (iii) the Los Angeles County Fair Chance Ordinance, and (iv) the California Fair Chance Act) to the extent that (a) an applicant is not subject to a statutory disqualification pursuant to Section 3(a)(39) of the Securities and Exchange Act of 1934 or Section 8a(2) or 8a(3) of the Commodity Exchange Act, and (b) they do not conflict with the background screening requirements of the Financial Industry Regulatory Authority (FINRA) and the National Futures Association (NFA). The major responsibilities listed above are the material job duties of this role for which the Company reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of conditional offer of employment, if any.

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities duties and skills required of personnel so classified.

We are proud to be an Equal Opportunity Employer and committed to leveraging the diverse backgrounds, perspectives and experience of our workforce to create opportunities for our colleagues and our business. We do not discriminate on the basis of race, color, national origin, religion, gender expression, gender identity, sex, age, ancestry, marital status, protected veteran and military status, disability, medical condition, sexual orientation, genetic information, or any other status of an individual or that individual’s associates or relatives that is protected under applicable federal, state, or local law.

At MUFG, our colleagues are our greatest assets. Our Culture Principles provide a roadmap for how each of our colleagues must think and act to become more client-obsessed, inclusive and innovative. They reflect who we are, who we want to be and what we expect from one another. We are excited to see you take the next step in exploring a career with us and encourage you to spend more time reviewing them!

Our Culture Principles

• Client Centric

• People Focused

• Listen Up. Speak Up.

• Innovate & Simplify

• Own & Execute