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Quantem Aviation Services LLC Lead Passenger Service Agent (PDX_QASL_F00BFD1F-49EF-4D54-A3AE-392C578) in Tampa, Florida

+-----------------------------------------------------------------------+ | Reference #:PDXQASLF00BFD1F-49EF-4D54-A3AE-392C578 | | | | Must have the following to apply: | | | | - High school diploma or equivalent preferred | | - Maintain and treat all information as confidential | | - Possess the ability to deal with all levels of employees and | | client representatives | | - Due to the nature of the job, must speak, read, and write in | | English and Spanish | | - Proficient with Microsoft Office Suite or related software | | - Detail-orientation and organizational skills | | | | Required Screenings: | | Screenings/tests will be discussed with applicant. | | | | Job Description: | | A Lead is a subject-matter expert who coaches, motivates, and guides | | operational work performed by their peers. Leads are responsible for | | monitoring and reporting any performance or deviations from | | operational standards. As a passenger service agent, provide customer | | service to all airline passengers. Must also provide assistance and | | related customer services at the ticket counter, gate and baggage | | areas, and concourse of the airline they serve. Duties include | | servicing customers by performing meet and greets, check-in, aircraft | | boarding and deplaning, ticketing, baggage service, making boarding, | | deplaning, and public announcements, providing connecting flight | | information and direction assistance, and handling varying | | passengers. | | | | - Responsible for meeting and greeting passengers | | - Will be responsible for ticketing, gate, and jet bridge functions | | - Must be alert at all times | | - Ensures all QAS and customer safety standards are met and | | maintained | | - Ensure that all flights that the company loads and/or unloads | | operate on time | | | | Work Environment: | | | | - Indoor customer service environment | | - Prolonged periods of standing, noise level may vary | | - Ability to carry, push, pull, lift up to 70 pounds, and operate | | office equipment as necessary | | | | Hiring Process: | | Apply via company website. In order to apply to this position, please | | click "How to apply for this job" located at the bottom of the job | | order page, and you will receive the employer contact information. | | Employer has indicated the means listed are the only means they will | | accept to apply. | | | | Days and Hours: | | Full-Time position. Complete work schedule will be discussed with | | applicant. | | | | Pay: | | Salary to be discussed with applicant. Benefits not specified. | | | | Veterans Preference | | | | An Equal Opportunity Employer. | +-----------------------------------------------------------------------+

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