Experience Inc. Jobs

Opportunities at WellMed, part of the Optum family of businesses. We believe all patients are entitled to the highest level of medical care. Here, you will join a team who shares your passion for helping people achieve better health. With opportunities for physicians, clinical staff and non-patient-facing roles, you can make a difference with us as you discover the meaning behind *Caring. Connecting. Growing together.  *

The Facilities Supervisor is responsible for maintaining the look, feel, and function of WellMed, Optum and USMD. Directly supervises Facilities staff to include Facilities Coordinators in assigned markets. Ensures documentation and provides reporting from computer-based maintenance management system (CMMS) such as ServiceNow.

Primary Responsibilities:

• Oversees assigned Market Facilities Coordinators

• Direct supervision of Facilities staff. Monitors hours actually worked, approves time sheets/requests for time off, and maintains necessary records

• Works directly with the Facilities Service Desk and Facilities Maintenance teams to prioritize, schedule, assign, and monitor facilities work orders assigned to Facilities Maintenance

• Develops market site visit schedules for buildings and other Facilities assets

• Provides/facilitates development of Facilities staff to include skills and safety training

• Provides excellent customer services and trains staff to deliver excellent customer service

• Acts as a subject matter expert for Facilities operations

• Works with other Facilities Management teams to coordinate Vendor Management

• Engages with other Facilities teams on special projects that need Facilities Coordinator support

• Identifies and assists with Facilities process improvement initiatives

• Documents, tracks, and monitors problems to ensure resolution in a timely manner

• Monitors and assists team with conflict resolution on escalated issues between enterprise and/or vendors

• Monitors Facilities fleet vehicle safety standards are being met

• Relies on experience and judgment to plan work, accomplish goals, and make decisions

• Requests assistance from Sr. Management when needed

• Provides back up support to Facilities Manager peers

• Performs staff tasks as needed for coverage

• Performs all other related duties as assigned

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• 6+ years of experience in facilities maintenance

• 4+ years of supervisory and/or management experience

• Ability to travel to remote sites as needed

• Intermediate use of Microsoft Office applications

Preferred Qualifications:

• Facility Management Professional (FMP) or Certified Facilities Management (CFM) Certification

• Experience working in a healthcare environment

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.