Experience Inc. Jobs

Must have the following to apply:

• Ability to obtain and maintain a government issued suitability clearance
• A High School Diploma or equivalent
• Due to the nature of the job, must speak, read, and write in English
• Ability to stand upright on one's feet for scheduled shift duration, excluding meals and breaks
• Ability to hold and grasp applicant's hands to obtain quality fingerprints
• Ability to work in a changing environment with the public
• Ability to type and use basic computer skills
• Successful completion of the biometrics training and become certified within sixty days
• Ability to speak a foreign language preferred

Required Screenings:

Screenings/tests will be discussed with applicant.

Job Description:

As a Biometrics Technician (BT), be responsible for supporting the mission of a government program. This position works as a part of a team of professionals assisting the USCIS Application Support Center (ASC) operations. This position is an ON-CALL team member.This position will require the ability to pass a government clearance. Allrequired job training for qualified candidates will be provided by management upon start.

1. Complete biometrics registration for applicants seeking legal immigration to the country
2. Ensure all who enter the ASC are approved applicants and visitors while providing both interior and exterior crowd control and assisting the staff in enforcing the rules and policies of the ASCs
3. Provide front-line customer service as representatives of PAE and on behalf of the Government

It is expected that providing applicants with the highest level of customer service is primary in all responsibilities. This position must have the ability to work with the public, manage the applicants with sensitivity, and ensure the applicant is treated with respect as a customer of the USCIS ASC. Further, personnel must safeguard all areas where Personal Identifiable Information (PII) is vulnerable, such as applicant's paperwork and identifications, electronic biometric data, and reports.

• Perform quality biometrics processing to include capturing electronic fingerprints, photographs, and signatures within established program-wide processing times
• Screen applicants entering the facility to ensure they have a valid appointment notice and identification allowing their entry into the ASC
• Utilize crowd control barriers (stanchions or rails) to ensure a safe and organized entry into the facility
• Visually inspect applicants and their belongings prior to allowing entry into the facility
• During national pandemics or other health crises, applicants may be asked questions about their status of illness and may be declined entry to the ASC per customer requirements
• Conducting periodic facility checks (both interior and exterior) and reporting any concerns to the Site Supervisor to manage
• Assist the Site Supervisor and/or government Immigration Service Officer in calling local law enforcement or first responders when necessary
• Manage and complete with correctness, administrative paperwork such as tracking processing time for applicants, reconciliation paperwork of biometrics captured, assisting in maintaining a visitor control log for non-applicants entering the facility, signing off on facility checks, and other administrative duties as needed.

Working Environment:

• Work will primarily be performed in an office environment

Hiring Process: Apply via company website. In order to apply to this position, please click "How to apply for this job" located at the bottom of the job order page, and you will receive the employer contact information. Employer has indicated the means listed are the only means they will accept to apply.

Days and Hours: PRN position. Employees are expected to be available Monday through Friday from the hours of 7:45 a.m. to 4:15 p.m. for substitute overage as needed at the site.This is not a regular Full-Time or regular Part-Time position.All efforts are made to notify On-Call personnel in advance of the site on call needs. However, occasionally, employees are notified the night before or day of. In this position, hours are not guaranteed, and employees are on an "as-needed" basis, so a steady income stream cannot be guaranteed. The On-Call position is a perfect fit for candidates with flexibility, seeking supplemental income, and for those who still want to be active in a work environment without a committed schedule. Comple