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Eliassen Group Media Content Quality Assurance Specialist in Tallahassee, Florida

Media Content Quality Assurance Specialist

Anywhere

Type: Contract

Category: Business Analysis

Industry: Retail

Workplace Type: Remote

Reference ID: JN -122024-91978

Date Posted: 12/12/2024

Shortcut: http://careers.eliassen.com/SiN3MW

  • Description

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Description:

100% Remote Role

While not a technical position, knowledge of web applications is required. The position is centered around Quality Assurance of content before it goes on the company websites. Candidate will provide analysis, design, and execution of testing, and assist in the quality assurance effort for the websites. Candidate will be responsible for detecting and testing defects and fielding problems to the appropriate business teams (ie. technical, marketing, creative). This is a service-oriented role and relationship with team members and cross communication is very important.

Due to client requirement, applicants must be willing and able to work on a w2 basis. For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life insurance.

Rate: $30 - $35 / hr. w2

Responsibilities:

  • Measure and monitor quality data and recommend solutions to improve the site's performance for internal and external customers

  • Analyze search phrasing for appropriate results

  • Analyze category relationships and product content for appropriate information and results

  • Analyze customer comments for trends and actionable items

  • Validate contents of site to weekly marketing calendar

  • Log and track actionable items in Test Director defect tool

  • Communicate defects to appropriate owner

  • Provide management with weekly status reports

  • Escalate to management those issues not resolved in expected time frame

  • Attend business operations meetings and appropriate team meetings to discuss planning, strategy and priorities.

  • Scour website continuously for defects and poor user experiences

  • Recommend changes to site based on improved user experience and corporate sales

  • 3+ years of working knowledge of web applications, service-oriented architecture/web services, and client/server technology testing.

  • Proficient with MS Office

  • Proven ability to build relationships

  • Act as a business quality resource for online marketing and creative team when testing expertise or scoping is requested across domains

Experience Requirements:

  • 1-3 years’ experience activating paid media within Meta and/or Pinterest platforms

  • Large Agency experience a huge plus

  • 3+ years of working knowledge of web applications, service-oriented architecture/web services, and client/server technology testing.

  • Proficient with MS Office

  • Proven ability to build relationships

  • Act as a business quality resource for online marketing and creative team when testing expertise or scoping is requested across domains

Top Pluses/Extras: Additional channels such as Youtube, Snapchat, Tiktok, etc. are a bonus

Skills, experience, and other compensable factors will be considered when determining pay rate. The pay range provided in this posting reflects a W2 hourly rate; other employment options may be available that may result in pay outside of the provided range.

W2 employees of Eliassen Group who are regularly scheduled to work 30 or more hours per week are eligible for the following benefits: medical (choice of 3 plans), dental, vision, pre-tax accounts, other voluntary benefits including life and disability insurance, 401(k) with match, and sick time if required by law in the worked-in state/locality.

Please be advised- If anyone reaches out to you about an open position connected with Eliassen Group, please confirm that they have an Eliassen.com email address and never provide personal or financial information to anyone who is not clearly associated with Eliassen Group. If you have any indication of fraudulent activity, please contact InfoSec@eliassen.com.

About Eliassen Group:

Eliassen Group is a leading strategic consulting company for human-powered solutions. For over 30 years, Eliassen has helped thousands of companies reach further and achieve more with their technology solutions, financial, risk & compliance, and advisory solutions, and clinical solutions. With offices from coast to coast and throughout Europe, Eliassen provides a local community presence, balanced with international reach. Eliassen Group strives to positively impact the lives of their employees, clients, consultants, and the communities in which they operate.

Eliassen Group is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

Don’t miss out on our referral program! If we hire a candidate that you refer us to then you can be eligible for a $1,000 referral check!

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