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68064662 - OPERATIONS & MGMT CONSULTANT MGR - SES

Date: Jan 17, 2025

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Requisition No: 845165

Agency: Agency for Health Care Administration

Working Title: 68064662 - OPERATIONS & MGMT CONSULTANT MGR - SES

Pay Plan: SES

Position Number: 68064662

Salary: $1,907.10 Biweekly

Posting Closing Date: 01/27/2025

Total Compensation Estimator Tool (https://compcalculator.myflorida.com/)

This position is situated in the Bureau of Central Services within the Division of Health Quality Assurance.

The Bureau of Central Services provides services and support to the facility licensure function of the Agency.

The Bureau is comprised of four units: the Background Screening Unit, the Financial Analysis Unit, the Central Intake Unit, and the Systems, Training, and Support Unit.

These units are responsible for the receipt and distribution of all health care facility applications and processing of associated fees; the background screening of facility owners, administrators, personnel, and Medicaid providers; the financial analysis and financial data collection of health care facilities; and the systems management, data support and training within the Division of Health Quality Assurance.

The Work You'll Do:

This is a management position that directs trained staff of varied professional backgrounds.

This position is in the Agency's Background Screening Unit. Background screening at the Agency has two important functions.

It protects frail and vulnerable populations by ensuring that owners, operators and workers at health care facilities do not have a criminal history that may endanger residents and patients.

It also allows a path for individuals who may have had a criminal history in the past to rejoin the workforce after proof of rehabilitation.

We help protect the frail and vulnerable and help give people who may have made a mistake in the past a second chance at a career in health care.

This position is directly responsible for the supervision of staff and daily operations associated with the exemption section of the Background Screening Unit including coordinating work objectives of the unit and directing work to ensure maximum use of time and resources.

Coordinates and directs the resolution of any complaints related to the management or operation of the unit and actions of its staff.

This position researches, compiles information and prepares reports required in completing special assignments, formulating management decisions and compiling and analyzing data related to administrative, regulatory, and planning issues.

This position maintains liaison with other offices within the agency, other state and federal agencies, health care professional associations, and other individuals and organizations related to the exemption process and serves as staff to agency advisory groups as assigned by the Unit Manager.

This position ensures the continuity of office work during the absence of the Unit Manager and exercises independent judgment in order to meet deadlines on actions related to Background Screening.

In the absence of the Unit Manager, has responsibility for obtaining signature on correspondence and sign-off on other products in order to ensure a timely and proper response; ensures interoffice communications are handled properly, pending items receive follow-up action, staff members are fully informed concerning project status and new priority tasks receive special handling.

This position will be hired at the minimum salary of $1,907.10 biweekly and is non-negotiable.

Benefits of Working for the State of Florida:

Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including:

• State Group Insurance Coverage Options, including health, life, dental, vision, and other supplemental insurance options; • Flexible Spending Accounts; • State of Florida retirement options, including employer contributions; • Generous annual and sick leave benefits; • 9 paid holidays a year and 1 Personal Holiday each year; • Career advancement opportunities; • Tuition waiver for courses offered by Florida’s nationally ranked State University System ; • Training and professional development opportunities; • And more!

KNOWLEDGE, SKILLS, AND ABILITIES

Ability to plan, analyze, prioritize and manage a high volume of multiple assignments and tasks in a timely manner

Ability to effectively communicate with supervisors, staff and others through both written and oral means to include presentations

Ability to supervise subordinate staff and their workloads

Ability to listen to what other people are saying and asking questions as appropriate

Ability to motivate, develop, and direct people as they work, identify the best people for the job

Ability to identify the things that may need to be changed to achieve a goal

Ability to establish and maintain effective working relationships with others

Ability to establish and maintain liaison with other agencies

Ability to understand and apply rules, regulations, policies and procedures

Proficiency in the use of Microsoft Office and other relevant software

Ability to analyze, respond to and take action on reports of all types, including audit reports, task force reports and internal agency work plans

Ability to plan, organize and direct timely completion of assignments to the bureau

Ability to manage staff efficiently and effectively

Knowledge of state statutes and administrative rules which govern background screening.

Ability to understand and apply rules, regulations, policies and procedures.

Ability to train and communicate effectively in writing and verbally, to include presentations

Ability to defuse irate callers effectively

Ability to testify at administrative hearings

MINIMUM QUALIFICATIONS REQUIREMENTS

Two (2) years of professional experience in an office environment.

One (1) year of supervisory experience.

Preference will be given to candidates with one (1) or more years of regulatory background screening experience.

LICENSURE, CERTIFICATION, OR REGISTRATION REQUIREMENTS

N/A

CONTACT: HOLLY JONES 850-412-4333

BACKGROUND SCREENING

It is the policy of the Florida Agency for Health Care Administration that any applicant being considered for employment must successfully complete a State and National criminal history check as a condition of employment before beginning employment, and, if applicable, also be screened in accordance with the requirements of Chapter 435, F.S., and Chapter 408, F.S. No applicant may begin employment until the background screening results are received, reviewed for any disqualifying offenses, and approved by the Agency. Background screening shall include, but not be limited to, fingerprinting for State and Federal criminal records checks through the Florida Department of Law Enforcement (FDLE) and Federal Bureau of Investigation (FBI) and may include local criminal history checks through local law enforcement agencies.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

Location:

TALLAHASSEE, FL, US, 32308

Nearest Major Market:Tallahassee