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Qualcomm Sr. Customer Engineer -IOP(Inter-Operability) Test in Taipei, Taiwan


Qualcomm Communication Technologies Ltd.

Job Area:

Engineering Group, Engineering Group > Software Applications Engineering

General Summary:

Join Qualcomm Windows IOP(Inter-Operability) Lab for Dock/Dongle/Monitor/USB accessories Inter operability verification and trouble shooting on Qualcomm compute Snapdragon products.

Customer Engineers are expected to:

  • Develop window application for IOP Lab debug tool/Automation test

  • Do Type C devices inter operation with Dock station/Dongle/Monitor/USB accessories on Windows on ARM system.

  • Be able troubleshooting and analysis log to understand detail repo step/issue triage/root cause identify.

  • Work with Customer to generate Test tool(App) can reach customer expectation.


  • Coordinate test team member activities and

  • Response for Dock station/Dongle/Monitor/USB accessories plug in/out , reboot, hibernation stress testing to capture fail log when any abnormal symptom.

  • Be able to develop auto testing tool to reduce engineer effort.

  • Handling customer Q&A, and work closely with internal engineer team.

  • Host customer debug activity and join debug with developer team.


  • Strong Window UWP application experience and familiar with C++/C#/Direct X application implement.

  • Have strong logic concept to distinguish/isolate issue and be able to descript accuracy

  • Familiar with Type C devices knowledge like USB type C/Display port/HDMI/TBT3/TBT4/Power deliver.

  • Strong communication and interpersonal skills.

  • English communication proficiency.

Education Requirements:

  • Bachelor's degree , related technical field or equivalent practical experience.

Minimum Qualifications:

• Bachelor's degree in Engineering, Information Systems, Computer Science, or related field.

Applicants : If you need an accommodation, during the application/hiring process, you may request an accommodation by sending email to accommodationsupport

Although this role has some expected minor physical activity, this should not deter otherwise qualified applicants from applying. If you are an individual with a physical or mental disability and need an accommodation during the application/hiring process, please call Qualcomm’s toll-free number found here (https://qualcomm.service-now.com/hrpublic?id=hr_public_article_view&sysparm_article=KB0039028) for assistance. Qualcomm will provide reasonable accommodations, upon request, to support individuals with disabilities as part of our ongoing efforts to create an accessible workplace.

Qualcomm is an equal opportunity employer and supports workforce diversity.

To all Staffing and Recruiting Agencies : Our Careers Site is only for individuals seeking a job at Qualcomm. Staffing and recruiting agencies and individuals being represented by an agency are not authorized to use this site or to submit profiles, applications or resumes, and any such submissions will be considered unsolicited. Qualcomm does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to our jobs alias, Qualcomm employees or any other company location. Qualcomm is not responsible for any fees related to unsolicited resumes/applications.

If you would like more information about this role, please contact Qualcomm Careers (http://www.qualcomm.com/contact/corporate) .

EEO Employer: Qualcomm is an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or any other protected classification.

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