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Cisco Software Engineer - – Customer Experience - Taipei in Taipei, Taiwan

Who You'll Work With

You will be part of the CX team working with other Consulting Engineers and Solution Architects aligned to different architectures.

As a Network Consulting Engineer who specializes in Cisco Networking and DC/Cloud solutions, you will support the customer through the development of complex designs, implementation support of Cisco leading edge technologies, and delivery of optimization services to some of Cisco's largest customers in Taiwan.

Core Responsibilities include:

  • Assists customer with deployment of complex network tools and related Network

  • Supports delivery of the services program to major accounts.

  • Provides remote or onsite deployment and operation support.

  • Performs analysis and diagnosis of highly complex networking problems.

  • Builds simulated networks in test labs to resolve highly complex problems and compatibility issues

  • Executes all phases of project delivery including network staging, implementation and Operations

  • Reviews Implementation Plans.

Who You Are

Expected Education Qualification:

  • Recent graduate or on your final year of studies toward a master's degree in Computer Science, Computer Engineering, Electrical Engineering, or a related major such as Math, Physics

  • Solid understanding of networking fundamentals with an aptitude for learning new technologies

  • Experience in establishing and sustaining excellent relationships with the extended team

  • Good English of reading/writing/listening and speaking.

  • Good communications skills

  • Programming skills python, Java, others.

Technical knowledge you need:

  • Understanding of Networks, Data Center Technologies and virtualization

  • Knowledge of data center plan/design/implementation

  • Fundamental on L1, L2 and L3 network

  • Knowledge on Vxlan, DCI & ACI technologies is a plus

  • Knowing technology in WAN routing, security

  • Experience and technology in routing & Switching, CCNA is preferred.

  • Experience as in Cisco Core technologies/products is a plus

Why Cisco

#WeAreCisco, where each person is unique, but we bring our talents to work as a team and make a difference powering an inclusive future for all.

We embrace digital, and help our customers implement change in their digital businesses. Some may think we’re "old" (36 years strong) and only about hardware, but we’re also a software company. And a security company. We even invented an intuitive network that adapts, predicts, learns and protects. No other company can do what we do - you can’t put us in a box!

But "Digital Transformation" is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.)

Day to day, we focus on the give and take. We give our best, give our egos a break, and give of ourselves (because giving back is built into our DNA.) We take accountability, bold steps, and take difference to heart. Because without diversity of thought and a dedication to equality for all, there is no moving forward.

So, you have colorful hair? Don’t care. Tattoos? Show off your ink. Like polka dots? That’s cool. Pop culture geek? Many of us are. Passion for technology and world changing? Be you, with us!


Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.

Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.