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Amazon Software Development Engineer, eero in Taipei City, Taiwan


WiFi has become a critical component to every home worldwide. eero, an Amazon Company, is the first product to deliver a whole home WiFi experience using mesh technology to make sure you never have to worry about connectivity ever again. We believe customers' deserve the best connectivity and smart home experience possible. To find out more about eero, please checkout eero.com.

The Connectivity team at eero is looking for an experienced senior engineer for our device software team located in Taipei. This team will be collaborating closely with the existing device software teams located in San Francisco, California. A Senior Systems Software Engineer architects, designs and develops features and applications on eero's operating system - eeroOS. They continually strive to innovate and raise the bar for Operational Excellence across the rapidly growing fleet of eero devices. They create customer value by developing cutting edge features working acro s cross-functional Mobile, Cloud and Data teams.

This is a fantastic opportunity to have a significant impact on all aspects of a new product while working to build a world-class company that embodies great design, attention to detail, technological innovation, and quality.

Key job responsibilities

  • Develop and maintain critical eeroOS features essential to eero's customer experience

  • Triage and solve incoming customer issues from our test and production populations

  • Investigate design approaches, prototype new technology and evaluate technical feasibility in order to deliver new customer experiences.

  • Regularly deliver high impact customer features on tight timelines

  • Improve engineering processes and tools to increase team effectiveness

  • Lead and mentor junior engineers on projects

A day in the life

eero is a small and lean team. This means you'll enjoy an outsized impact and the benefit of having many different responsibilities. All within a day you’ll architect, design and develop features and applications on eero's operating system - eeroOS. You’ll work across Engineering, Product and CX teams to architect and define new, or improve existing customer/product features. You’ll design and implement code, test, deploy and maintain these across the eero fleet of devices.

You will have flexibility on exactly what your day to day will look like. We work hard for our customers – people all around the world. You will take on the challenges and responsibilities to help deliver new products and features, continually strive to innovate and raise the bar for Operational Excellence across the rapidly growing fleet of eero devices and create customer value by developing cutting edge features working across cross-functional Mobile, Cloud and Data teams.

About the team

We are an energetic team that takes on any responsibility to help deliver for our customers. While we are delivering results, we are having fun.

Our mission is to deliver the best connectivity experience to customers around the world. Our team owns new products and features that get delivered to these customers.

We focus on customer satisfaction but also care about your career development. Joining us and growing up together!

We are open to hiring candidates to work out of one of the following locations:

Taipei, TPE, TWN

Basic Qualifications

  • 5+ years developing production software for networking/internet technologies on consumer or enterprise products

  • 5+ years of professional software development experience

  • 4+ years writing production quality code in C/C++/Go/Python

  • 3+ years of experience contributing to the architecture and design (architecture, design patterns, reliability and scaling) of new and current systems

Preferred Qualifications

  • Deep understanding of embedded system integration and a strong track record of on-time delivery

  • Deep hands-on technical expertise especially with Linux, distributed systems, and internet technologies like DNS, IPv6, DHCP, firewalls, etc.

  • Passionate about developing and mentoring others

  • Demonstrated ability to handle multiple, competing priorities in a fast-paced environment

  • Excellent written and verbal communication skills with the ability to present complex technical information in a clear and concise manner to a variety of audiences

  • Analytical – you want to see data and are capable of analyzing it. For instance, you are happy to build a confidence interval, run a t-test, or build out a model.

  • Experience working across timezones as a remote office.

  • Willing to travel to Vietnam, San Francisco, California.

  • Experience designing large software systems based on embedded Linux

  • Experience designing software architectures for scalability, reliability, and performance

  • Experience with the Github, JIRA, Jenkins and Yocto build system

  • MS, Ph.D. in Computer Science or a relevant technical discipline (or equivalent experience)