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Wells Fargo Securities Operations Representative - Middle Office in Taguig City, Philippines

About this role:

Wells Fargo is seeking a Securities Operations Representative.

In this role, you will:

  • Perform various operational tasks on complex securities that require general knowledge of unit functions and systems

  • Support securities operations

  • Identify ways to improve the overall process

  • Perform moderately complex duties such as processing, researching inquires and reconciling transactions

  • Review time sensitive documents

  • Receive direction from supervisor and coordinate situations involving other departments

  • Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals

  • Interact with internal customers

  • Receive direction from leaders and exercise independent judgment while developing the knowledge to understand function, policies, procedures, and compliance requirements

Required Qualifications:

  • 2+ years of Securities Operations experience, or equivalent experience demonstrated through one or a combination of the following: work experience, training education

Desired Qualifications:

  • Strong customer service support in BPO (financial account) or Financial industry

  • Experience in Brokerage, Securities, Asset Movement and IRA is preferred

  • Amenable to voice support and processing role

  • Wiling to work on permanent night shift schedule that follow US holidays

  • Amenable to 100% onsite reporting in Five/Neo Building 31st Street Bonifacio Global Taguig City

The Securities Operations Representative for the Field Services Control team is responsible for processing asset movement service requests for Automated Clearing House (ACH) on demand transfers, journals, and Check disbursement.

This includes reviewing various systems and documents to confirm the validity and accuracy of the transfer and the availability of assets in the client’s accounts to accommodate the transfer/check request. Also, the Securities Operations Representative will be responsible for identifying any problems with a transaction and working with the requestor to remedy the issue providing strong customer service as part of their role.

The role is permanent night shift, following U.S. holidays.

Posting End Date:

21 Dec 2024

*Job posting may come down early due to volume of applicants.

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo (https://www.wellsfargojobs.com/en/diversity/disability-inclusion/) .

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy (https://www.wellsfargojobs.com/en/wells-fargo-drug-and-alcohol-policy) to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

Req Number: R-409368

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