Experience Inc. Jobs

Job Information

The Salvation Army Northwest Division Program Aide/Maintenance in Tacoma, Washington

Description GENERAL STATEMENT: Join a team where you can offer compassion, dignity and sustainable opportunities for people in need in your local community! SCOPE OF POSITION: The Jarvie Memorial Family Lodge Program Aide/Maintenance is an essential team member for the shelter program, providing upkeep to the property as well as interacting with clients. Primarily, the role of Maintenance includes planning and preparing minor repair or upkeep projects, organizing contractors or repair company visits, and helping the director to communicate with service providers. The role of Program Aide is to interact with clients and give resources according to their needs. Staff will be offered training opportunities in each of these areas and will be expected to operate as relief for each other during vacations, sick times, and holidays. ESSENTIAL MAINTENANCE RESPONSIBILITIES: Perform minor repairs or upkeep to the historic building Communicate effectively with contractors or service providers, such as plumbers, electricians, or building companies. Keep track of building projects in cooperation with the Director of Social Services, the Business Operations Manager, and the property department at DHQ Seattle Respond to emergency issues, such as plumbing or electrical issues, and communicate those needs to the Finance/Property Manager Organize and maintain the tool room in the basement. ESSENTIAL PROGRAM AIDE DUTIES AND RESPONSIBILITIES: Aid residents in ensuring a safe communal living environment, to include the encouragement of voluntary compliance with house rules and policies. Client Rights & Responsibilities can be referred to for further detail. Properly document incidents of non-compliance with house rules and policies, as well as any safety concerns. Use the required procedures for reporting process. Provide crisis response to clients in need. Incidents involving an on-going threat to the well-being of the resident or to others, shall be communicated to the administrative staff. Life-threatening situations should be reported to \"911\" Keep facilities clean and organized, including, but not limited to, changing light bulbs, vacuuming, cleaning bathrooms, replacing supplies, emptying trash, cleaning and organizing storage areas, dusting, cleaning floors and carpeting, cleaning tables, chairs and other furnishings within your work area on a regular basis. In cooperation with office staff on duty, be prepared to conduct periodic walking inspections of all areas of the facility (inside and outside), for the purpose of identifying and initiating appropriate action (correction, reporting, etc.) of hazards, inappropriate behavior, needed repairs or other notable conditions. Respond to emergency situations that may arise, making independent decisions within policy guidelines, as necessary. Provide crisis intervention and institute security procedures should a critical or threatening situation arise. Provide timely and appropriate notification to police, fire, emergency medical and supervisory authorities. Work closely with other staff, case managers, advocates and program directors on all matters related to client plans, goals, objectives, safety, and other issues. Treat co-workers, volunteers, and clients/residents with respect and dignity. Communicate professionally and respectfully through all modes of communication to volunteers, employees and clients; this includes verbal (conversations, over the phone, recorded messages) as well as written (text, emails, social media, and changeovers) Maintain statistical records, reports, logs, files and other required documentation. Provide orientation, support and supervision of volunteers. Participate in weekly staff meetings. Check work email and keep updated on changeover reports from colleagues, and fill in a changeover report at th