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Virginia Mason Franciscan Health Patient Care Assistant in Tacoma, Washington

Patient Care Assistant

VMFH Division Support ServicesTacoma, Washington

Requisition ID 2022-248295 Employment Type Full Time Department Patient Sitter Hours/Pay Period 72 Shift Night Weekly Schedule 1900-730 Remote No Category Administrative and Clerical


CHI Franciscan and Virginia Mason are now united to build the future of patient-centered care across the Pacific Northwest. That means a seamlessly connected system offering quality care close to home. From basic health needs to the most complex, highly specialized care, our patients can count on us to meet their needs with convenient access to the region’s most prestigious experts and innovative treatments and technologies.

As a part of our organization, we currently offer the following benefits (Some benefits not eligible for Per Diem positions):

  • Competitive starting wages (DOE) and training to grow within the company

  • Paid Time Off (PTO)

  • Health/Dental/Vision Insurance

  • Flexible health spending accounts (FSA)

  • Matching 401(k) and 457(b) Retirement Programs

  • Tuition Assistance for career growth and development

  • Care@Work premium account for additional support with children, pets, dependent adults, and household needs

  • Employee Assistance Program (EAP) for you and your family

  • Voluntary Protection: Group Accident, Critical Illness, and Identify Theft

  • Commute Trip Reduction Program - Earn cash back for participation

  • Adoption Assistance

  • Wellness Program


Are you interested in pursuing a career in healthcare? We looking for customer service focused and detail oriented candidates for our Patient Companion openings to support our expansion of our virtual healthcare services. Come join our team and join the healthcare field today!

What We Have To Offer:

  • Opportunity to work in a virtual health setting as we expand our services across the country

  • Faith-based culture with commitment to our Core Values of Reverence, Integrity, Compassion and Excellence, where we value positive team players

  • Competitive wages and generous employee benefits program

About This Position:

Our Patient Companions work from a centralized, virtual command center location in Tacoma, Washington, to monitor patients that have behavioral/cognitive issues or have other potential areas for concern. An incumbent monitors patients located in multiple facilities across the United States, including external customer hospitals. The position involves utilizing multiple video observation platforms and incorporating potential nuances regarding the workflows and preferences of the hospitals. Our Patient Companion roles are essential to assist with monitoring patient safety and has ongoing communication with the clinical staff providing the direct, on-site patient care.

Day-To-Day Responsibilities:

  • Observes assigned patients by monitoring non-recorded streaming video equipment linked to a live feed from a camera situated in the patient’s room or other hospital-specific video observation platforms.

  • Identifies changes in the patient’s behavior and/or condition in accordance with established guidelines.

  • Initiates timely communication (through communications system or telephone) with on-site clinical staff to report situations needing immediate and direct intervention to maintain patient safety and comfort.

  • Documents observations and subsequent actions taken to maintain timely and accurate record.


What We Are Looking For:

  • Any combination of related education and experience that would demonstrate attainment of the requisite job knowledge/abilities to perform the duties of the position.

  • Strong customer service skills, attention to detail and willingness to learn are required

  • Current Nursing Assistant Registration or Certification is preferred.

Apply (https://careers-commonspirit.icims.com/jobs/248295/login)

Equal Opportunity

CommonSpirit Health™ is an Equal Opportunity/Affirmative Action employer committed to

a diverse and inclusive workforce. All qualified applicants will be considered for

employment without regard to race, color, religion, sex, sexual orientation, gender

identity, national origin, age, disability, marital status, parental status,

ancestry, veteran status, genetic information, or any other characteristic protected

by law. For more information about your EEO rights as an applicant,

pleaseclick here. (https://tbcdn.talentbrew.com/company/35300/img/v1_0/EEOLawPoster.pdf)

CommonSpirit Health™ will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c).

External hires must pass a post-offer, pre-employment background check/drug screen. Qualified applicants with an arrest and/or conviction will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, ban the box laws, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances.

If you need a reasonable accommodation for any part of the employment process, please contact us by telephone at (415) 438-5575 and let us know the nature of your request. We will only respond to messages left that involve a request for a reasonable accommodation in the application process. We will accommodate the needs of any qualified candidate who requests a reasonable accommodation under the Americans with Disabilities Act (ADA).

CommonSpirit Health™ participates in E-Verify.