Job Information
Mission Rock Residential Leasing Consultant in Tacoma, Washington
We are looking to build our team and hire a Leasing Consultant to tour the property with potential residents, assist current residents and bring a happy positive energy to the community. If you are obsessed with customer service and have excellent communication skills, we would love to hear from you! This is a great foot in the door position for a career in Property Management, working five days a week and no nighttime hours.
Location: Lakeside Landing | Tacoma, WA
Why work for Mission Rock? Mission Rock Residential is a fast-growing property management company looking for fantastic, customer service-driven team members. With growth comes advancement opportunities!
Why Mission Rocker’s Rock
Join our team at Mission Rock Residential and become a Mission Rocker. Rockers come to work each day excited to learn, grow, and continue developing new skills and expertise to serve our residents and clients better, always with a focus on integrity. We’re passionate about innovating our services and technology to deliver best-in-class experiences and outstanding results, which is why we offer blended learning opportunities to every one of our team members to support their careers. Here, hard work is recognized and rewarded, with an exceptional internal promotion rate among our team members.
What is a Mission Rocker?
MISSION ROCKER noun
mis·sion rock·er | \ ‘mi-shǝn ‘rä-kǝr
: a team member who embodies the Mission Rock Residential mission statement and culture to a tee. : a vibrant person who doesn’t just demonstrate the highest quality customer service, they're obsessed with it!Meaningful & Authentic Culture
At Mission Rock Residential we are dedicated to diversity, equity, and inclusion (https://www.missionrockresidential.com/about-us) . It’s part of our mission statement and woven into our every day. Mission Rockers receive training on unconscious bias and other relevant topics, and we encourage our team to get involved through Yammer discussions or by participating in our Diversity, Equity and Inclusion Task Force. Mission Rock contributes to non-profit organizations that support communities. We are always looking for ways to give back.
Open & Multi-Directional Communication
Our communication style is the best in the industry. Here, your voice matters, and you are encouraged to share feedback so that we can improve together. In return, you can expect direct support from local, regional, and home office Rockers. At Mission Rock Residential you are truly part of the team.
Work/Life Harmony
We want all of our Rockers to thrive, so we provide competitive compensation packages and excellent benefits. At Mission Rock Residential, we believe your wellness is essential to our success. In addition, we have many ways of appreciating and celebrating our team members on a regular basis. Our culture of development means the promotions of our awesome Rockers fill one out of five open positions.
Great benefits! Mission Rock Residential offers excellent medical, dental and vision insurance to include a Flexible Spending Account and Health Savings Account.
Monthly leasing bonus opportunities
13 paid holidays, including a Personal Wellness Day & Volunteer Day
401(k) with company match
Generous Vacation & Sick time
Choose from four different medical plans, including high-deductible health plans
Two different dental plans offered
Vision insurance
Employer sponsored short-term & long-term disability plans
Company-paid life insurance
Health savings account with employer contribution
Flexible spending account
Voluntary benefits – accident, hospital indemnity Insurance, critical illness, and voluntary term life insurance
Employee Assistance Program (EAP)
Extensive discount programs available
The Job: Our Leasing Consultants tour the community with prospective residents and support the overall property operations. Specific responsibilities include:
Lease and pre-lease units
Tours of property in all weather
Assist current residents with leases, maintenance, or questions
Ensure model apartments are ready for the show daily
Help maintain a neat office/clubhouse- vacuum, clean windows, etc.
Assist with retention, resident parties, and renewals
Emails, phone calls, and keeping detailed track of information.
What You Bring:
High School diploma or equivalent
Excellent customer service skills, technologically proficient, and Self-Starter.
Basic computer skills including familiarity with Microsoft Suite
Customer service experience preferred.
Schedule: Friday - Tuesday (Wednesday/Thursday off). (8:00 AM - 5:00 PM)
Team Member Feedback
"I feel I am part of a team that cares."
a Team Member in Onsite Office (2022 Survey)
"I love my job because of the staff I work with because everyone here is kind and ready to help one another with whatever comes about, no matter what needs to be done."
– a Team Member in Maintenance (2022 Survey)
Application deadline - 9/9/24 If the position is not filled by then, we may consider applications received after this deadline.
Friday - Tuesday (Wednesday/Thursday off)
8:00 AM - 5:00 PM