Mindful Support Services Front Desk Receptionist - Tacoma in Tacoma, Washington
Are you looking to work in a fast-paced, supportive environment? Have you been trying to find a role that challenges you and helps you build applicable skills to use in your career? If you have customer service skills and a passion for learning, you’ve come to the right place! Candidates with restaurant and hospitality backgrounds are encouraged to apply.
About the Company
Mindful Therapy Group is a company dedicated to empowering therapists, psychologists and nurse practitioners to dive into private practice, without doing all of the leg work that comes with it. We provide high-quality billing, marketing, and administrative services to independent mental health care providers across the Pacific Northwest. Since opening in 2011, we have partnered with over 1,000 providers throughout our eleven locations, and we are continuing to grow!
About the role
In this role, you would be responsible for providing great customer service by completing the day-to-day administrative tasks that keep business running smoothly. Motivated and talented employees will be provided leadership training and advancement opportunities.
Provide excellent customer service over the phone, in person, and via email
Create a warm and welcoming atmosphere for clients
Manage the front desk by helping clients prepare for their visits
Schedule client appointments
Support mental health providers with administrative requests
Client insurance benefits verification
What you’ll need to be successful
Strong work ethic and ownership of your role
Ability to multi-task and prioritize
Willingness to step into uncomfortable situations with clients, providers and coworkers
Motivation to receive feedback and continually grow
Flexibility- Availability is required for these hours of operation: Monday-Friday 7:00am-8:00pm and Saturday 8am-4pm. We work with our staff to schedule 8 hour shifts during our business hours. You will not be considered if your schedule does not allow for opening and closing shifts.
We provide our full-time employees with:
75% coverage of health, dental, and vision insurance
12 PTO days accrued annually
4 paid holidays per year
Professional development training and opportunities for advancement
We are an equal opportunity employer with a progressive workplace based on teamwork, integrity, and customer service. We are committed to cultivating the long-term professional potential of our team. Applicants from all fields are encouraged to apply. Background check required. Come join a strong team making an impact in the service world of mental health!
It is a conflict of interest to simultaneously be an employee of Mindful Support Services and a client of Mindful Therapy Group.
Job Type: Full-time
Salary: $21.00 per hour