Job Information
AIG Multinational Analyst in São Paulo, Brazil
At AIG, we are reimagining the way we help customers to manage risk. Join us as a Multinational Client Coordinator to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team.
Make your mark in Multinational
AIG Multinational is an exciting business area within AIG that designs, implements and services bespoke multinational insurance solutions for our global customers, empowering our clients and broker partners to navigate complex cross-border risks with confidence and consistency. AIG Multinational professionals have the diverse skills and expertise necessary to deliver customized, compliant and seamless solutions that support our clients’ risk management objectives. You can work alongside a dynamic, multi-disciplinary team to explore and deliver new solutions to meet our customers’ global insurance needs.
How you will create an impact
As Producing Office, to support Underwriters and Distribution teams to structure global programs produced by Brazil. Manage all aspects required to develop outbound programs, such as regulatory update, instructions to the network, payment tracking.
As Issuing Office, to provide excellent service to Clients and Broker partners through the execution and delivery of local policies in support of global programs. Prepare booking sheets, policy issuance documents and tracking documentation.
Manage all aspects of outbound and inbound multinational clients’ requests. Meet or exceed client service expectations for assigned requests.
Clear and timely communication to both internal and external parties involved in servicing transactions.
Proactively engage with and respond to local client/broker inquiries.
Manage personal workflow in order to deliver SLAs.
Be Subject Matter Expert (SME) / Knowledge Champion for one or two products within country.
Be SME on AIG Multinational systems.
Enhance alignment with Client and Broker engagement, Underwriting, Operations and Account Receivables stakeholders.
Oversight – Training & Monitoring of MN activities across business externally and internally.
Ensure requested documentation is issued in required time frames. Ensure administration systems are up to date.
Support reinsurance processes required by the local legislation.
Undertake special projects allocated by more senior members of staff, ensuring such projects are completed within the allocated time frame.
About the role
What you’ll need to succeed
Recognized insurance experience
Experience of handling Multinational corporations
Advanced English (Mandatory) and Spanish (Preferred)
Knowledge/ prior exposure to a broad range of commercial insurance products
Strong written & verbal communication and interpersonal skills
Strong administration skills
Computer literacy required: IT packages, MS Outlook, Excel, Word
Highly motivated and ability to work autonomously
Good time management skills – ability to handle multiple priorities, organize work and meet deadlines
Ability to clearly articulate ideas
Ability to identify operational improvements and gain technical knowledge/experience to carry out those improvements
Client focused with experience of dealing with board level representatives as well as senior colleagues
Proven record of being a team player
Reimagining insurance to make a bigger difference to the world
American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.
Welcome to a culture of belonging
We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through our flexible work arrangements, diversity and inclusion learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The diversity of our people is one of AIG’s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.
AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.
AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to candidatecare@aig.com .
Functional Area:
UW - Underwriting
Estimated Travel Percentage (%): No Travel
Relocation Provided: No
AIG Seguros Brasil S.A.