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Your primary purpose in this job will be to support the in-country sales organization(s) to achieve sales targets by responding to customer enquirers.

In this Role, Your Responsibilities Will Be:

• Respond to sales inquiries from customers on a timely manner.

• Preparing spare parts quotations ensuring they are accurate, technically correct and offer the best possible customer solutions.

• Investigation and follow-up in case of obsolete or non-active spare parts.

• Look for continuous improvement opportunities, maintain and improve customer satisfaction.

Who You Are: Someone who find solution for replacement spare parts by understanding the customer request and identifying the accurate part number(s) for the query.

For This Role, You Will Need:

• University or college degree in technical faculty

• Advanced knowledge of English is needed

• Curiosity to get product knowledge

• Technical orientation

• We require customer focus behavior and excellent communication and interpersonal skills.

• You use knowledge of business drivers and how strategies and tactics play out in the market to guide actions.

• You gain insight into customer need.

Preferred Qualifications that Set You Apart:

• Sales or customer service-related experience is an advantage

• We request for this role the knowledge of Spanish language at least on the intermediate level!

Our Offer To You:

Our location we offer the following benefits:

• Accessible workspace for disables with wheelchair

• Benefit for commuting

• Free sporting opportunities

• Possibility for 2 days/week Home office work!

We understand the importance of work-life balance and are dedicated to supporting our employees' personal and professional needs. From competitive benefits plans and comprehensive medical care to equitable opportunities for growth and development we strive to build a workplace that is supportive and rewarding.

Moreover, our global volunteer employee resource groups will empower you to connect with peers that share the same interest, promote diversity and inclusion and positively contribute to communities around us.

Requisition ID : 24006450

Emerson is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.