Job Information
SUNY Upstate Medical University Patient Service Representative - University Internist East in Syracuse, New York
Job Summary:
Main responsibilities include:
Obtaining insurance authorizations for special testing and working the referral work queue, following up with outside offices to be sure patients receive their appropriate appointments
Answering phones and taking messages, monitor incoming faxes, greeting visitors, checking patients in and out of appointments, scheduling patient appointments within our office, managing the No Show appointments and spreadsheet-making sure patients are not lost to follow-up, making appointment reminder calls
Assisting with the incoming new patient referrals
Other duties as assigned.
Minimum Qualifications:
Associates Degree or pertinent college level courses and two years of administrative/office management experience. Will consider equivalent combination of education and experience.
Preferred Qualifications:
Work Days:
Monday through Friday daytime hours
Message to Applicants:
Our benefits package includes health, dental and vision insurance, eligibility for employer 401k funding after 1 year (3% quarterly/5% annual on vesting schedule), tuition reimbursement, generous paid time off, including vacation and personal time, paid sick leave, holidays and floating holidays.
G3: $16.00 - $25.88
Please note the salary information shown is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as internal equity, market and business considerations.
Recruitment Office: MedBest Medical Management