Job Information
SUNY Upstate Medical University Hospital Patient Services Clerk 2 in Syracuse, New York
Job Summary:
Perform patient scheduling duties including coordination of new patient referrals. Performing standardized patient check-in and check-out procedures for a high volume of patients. Answer phones, make appointments, pre-register/register and discharge patients. Registration duties include entering and/or verifying demographic, insurance and/or financial information; generate routine forms and other documentation. Direct and indirect contact with patients and families. Complete chart preparation and obtain all necessary records, labs, imaging and treatment records prior to patient appointment. Must be able to communicate effectively in order to transfer information, as well as complete a variety of tasks within a given time frame. Obtain referrals, orders, STAT authorizations and perform scanning. Respond to ROI requests, ensure safe handling of patients records/information. Provide other clerical support as needed.
Minimum Qualifications:
For consideration for this title, you must meet one of the following minimum qualifications:
NYS Department of Civil Service Eligible list or eligible for transfer
Or
Promotional:
You must be a qualified employee of the State University of New York and have had one year of permanent competitive or 55-b/55-c service as a Hospital Patient Services Clerk 1 or as a Nursing Station Clerk 1
Or
Open Competitive (Non-competitive, NY HELPS) Qualifications:
Two years of full-time clerical experience in a health care setting; or two years of full-time secretarial experience in a health care setting; or two years of full-time patient care experience in a health care setting.
Work Days:
Schedule based on 40 hour work week. Monday-Friday 8:30am-5:00pm. Located at Upstate's Cancer Center.
Message to Applicants:
The NYS Department of Civil Service has expanded the NY HELPS Program. During this program, the NYS Civil Service Exam requirements are suspended for the Hospital Patient Services Clerk 2 title.
Position Status: Permanent
Salary: $40,193
Recruitment Office: Human Resources
Executive Order:
Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor's Office of Employee Relations at (518) 474-6988 or via email at info@goer.ny.gov.