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It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

About the Job

We are seeking a highly motivated and experienced Staff Cloud Network Engineer to join our team in delivering world-class network solutions to our customers. You will play a pivotal role in designing, implementing, and maintaining secure and scalable network infrastructures that meet the unique needs of customers.

Key Responsibilities

• Network Design and Implementation: Design and implement complex network architectures across multiple cloud environments (AWS, Azure, GCP), incorporating best practices for security, performance, and reliability.

• Cloud Networking Expertise: Leverage your deep understanding of cloud networking concepts (VPCs, VNETs, Subnets, Route Tables, Security Groups, Network ACLs, ExpressRoute/Direct Connect, Load Balancers, etc.) to optimize network traffic and ensure efficient communication between cloud resources.

• Infrastructure as Code (IaC): Utilize Terraform, Ansible and GitLab to automate the provisioning and management of network infrastructure, ensuring consistency, reproducibility, and scalability.

• Bare Metal Installations: Demonstrate proficiency in installing and configuring network devices (Panorama, Palo Alto, ISE, Fortinet, F5) in bare-metal environments.

• Security: Implement robust security measures to protect networks from unauthorized access, intrusion, and data breaches.

• Collaboration: Work closely with cross-functional teams (engineering, operations, security) to deliver end-to-end network solutions that meet the needs of our customers.

Note: This position requires the Australian Baseline Security Clearance. If offered employment, you must be willing to complete and successfully pass the adjudication process. Australian citizens currently residing in Australia for at least the past 3 years will be considered.

Required Experience

The candidate should have

• A solid foundation in networking including routing, switching, security and load balancing.

• A minimum of 4 years of experience with cloud computing technologies (e.g. Azure, AWS, Google Cloud

• A minimum of 8 years of experience in working on Internet and data center networks.

• Proven expertise in designing and implementing complex network architectures in cloud environments (AWS, Azure, GCP).

• Extensive hands-on experience with cloud networking concepts and technologies.

• Proficiency in using Terraform and Ansible to automate infrastructure provisioning.

• Deep understanding of network security principles and best practices.

• Strong troubleshooting and problem-solving skills.

• Excellent communication and interpersonal skills.

• Experience working with Federal customers is a plus.

Technical Skills

• AWS (VPCs, Subnets, Route Tables, VPC Peering, Security Groups, Network ACLs, Direct Connect, Direct Connect Gateways, Transit Gateways, Virtual Private Gateways, Elastic Load Balancers, SC2)

• Azure (Resource Groups, VNETs, Subnets, Network Security Groups, Route Tables, ExpressRoute/ExpressRoute Direct, Azure Load Balancers, Backup Vault, VNET Peering, VNET Gateways, VMs)

• GCP (VPs, Subnets, Route Tables, Security Groups, Cloud Interconnect, Cloud Load Balancer, Cloud VPN)

• Panorama, Palo Alto, ISE, Fortinet, F5 (bare-metal install)

• Linux

• Terraform (AzureRM Provider, AWS Provider, Google Provider)

• Ansible

• GitLab

• Python/Go/Bash

  Education

• Bachelor's degree in Computer Science, Engineering, or a related field.

  Why Join Us?

• Opportunity to work on challenging and impactful projects.

• Collaborative and supportive work environment.

• Competitive compensation and benefits package.

• Professional development and growth opportunities.

If you are passionate about cloud networking and want to make a difference, we encourage you to apply!

Work Personas

We lead with flexibility and trust in our distributed world of work. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here (https://www.servicenow.com/content/dam/servicenow-assets/public/en-us/doc-type/other-document/careers/new-world-of-work-personas.pdf) .

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact talent.acquisition@servicenow.com for assistance.

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.

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