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Job Title

Senior Facilities Manager - Premier's Department

Job Description Summary

Seeking a Senior Facilities Manager to oversee building operations, maintenance, and teams for the Premier's Department. Lead projects, ensure compliance, and manage vendors.

Job Description

The Cushman & Wakefield / Premier’s Department (PD) service delivery team is responsible for the delivery of a range of facilities management services within the PD tenancy. The PD tenancy also accommodates other agencies under the PD cluster that the C&W team manage the facilties for; including Treasury, Ministry, NRC over 23 floors.

The Senior Facilities Manager, with support from the Senior Account Director, is also responsible for ensuring Cushman & Wakefield meets the requirements of the performance management framework and associated KPI’s and works in alignment with the proposed Governance structure. They are also responsible for ensuring all WHS and compliance requirements are met in relation to the tenancy.

Contract role until September 2025

About the role

The Senior Facilities Manager provides professional FM Management Services to PD and oversees the management of subcontracted services to deliver a continuous focus on customer service. The Senior Facilities Manager is the main point of contact for PD.

· Key dedicated contact for PD and the contract.

· Financial management of budget, forecasts and actual results for the site and per agency

· Monitor and review financial and service delivery performance for both scheduled and ad-hoc maintenance works.

· Contract compliance

· Lead a customer service culture and actively engaged team to ensure client commitments and communication requirements are met at and above the expected level

· Client and supplier relationship management through regular meetings and reporting

· Responsible for achievement of the contract KPI achievement

· Lead the day to day operations of the team and build a strong relationship with PNSW.

· Identify hazards and conduct risk assessments for the tasks associated with the contract

· Overview the control, induction and supervision of Subcontractors and Third Party Suppliers

About You:

· Previous experience with Facilities and/ or Workplace Management at a managerial level

· Strong reporting and administration background

· Ability to work in a team or be self-driven when required

· Strong verbal and written communication skills

· Intermediate Computer Skills; JDE or Converga experience desirable

· Strong customer service background

Why join Cushman & Wakefield?

As one of the leading global real estate services firms transforming the way people work, shop and live. Working at Cushman & Wakefield means you will benefit from;

• Being part of a growing global company;

• Career development and a promote from within culture;

• An organisation committed to Diversity and Inclusion

We're committed to providing work-life balance for our people in an inclusive, rewarding environment.

We have a vision of the future, where people simply belong.

That's why we support and celebrate inclusive causes, not just on days of recognition throughout the year, but every day. We embrace diversity across race, colour, religion, sex, national origin, sexual orientation, gender identity or persons with disabilities or protected veteran status.

We ensure DEI is part of our DNA as a global community - it means we go way beyond than just talking about it - we live it. If you want to live it too, join us.

As an equal opportunity employer, Cushman & Wakefield encourages Aboriginal and Torres Strait Islander and female candidates to apply. Cushman & Wakefield promotes safety at all times.