Experience Inc. Jobs

As the world’s largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental® brand.

Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world. Each of our hotels cultivates a distinctive style and ambience where we embrace every opportunity to give our guests a personal and enriching experience.

InterContinental Sydney, welcome the height of luxury, where heritage wonder and contemporary flair collide. Centrally positioned in the heart of Circular Quay, InterContinental Sydney extends breathtaking panoramic views of the Sydney Opera House and Sydney Harbour Bridge.

Set within the beautifully restored Treasury Building of 1851, InterContinental Sydney is renowned as one of the city’s prized icons. With 509 guest rooms including 28 luxury suites, an award-winning and world class Club InterContinental lounge and vibrant dining venues, a complete five-star experience awaits.

If you’d like to embrace a wider world of experiences and opportunities, we’d like to welcome you to the world’s most international luxury hotel brand as Hotel Manager InterContinental Sydney.

The Role

Having recently completed a $120M full renovation and as we continue to position our hotel as one of Sydney’s leading luxury hotels, we are looking for an established hotel leader with solid experience within the luxury market.

This is a 2IC role, reporting to the Hotel Portfolio General Manager and part of the Executive leadership team. You will be accountable for the operations of Rooms Division, Food & Beverage Division and Security functions, managing all aspects of daily operations to ensure the highest standards of guest service experience, brand standards, performance and profitability are achieved.

This is both a strategic but very much a hands on role, leading and supporting a team of talented senior leaders dedicated to delivering exceptional guest experiences and hotel performance.

An exceptional communicator, developing an environment of collaboration and shared purpose you will foster our culture of “Inspiring Incredible” through teamwork, accountability and exceptional performance within a Luxury environment.

Driving hotel metrics is a key focus of this role, ensuring a balanced approach to sustainable success; developing and implementing strategies to optimise operational efficiencies; achieving productivity goals and exceeding guest experience targets.

You will maintain a strong working relationship with the hotel owning company and act as the Hotel General Manager in the General Managers absence.

This is a rare opportunity for an experienced, inspirational, commercially minded hands on leader to join the IHG team at Australia’s most iconic Luxury hotel, InterContinental Sydney.

What we need from You

Essential for this role, you must have 5+ years of experience leading a full Rooms Division department within a complex, high volume luxury environment

Your background will include experience in the Luxury hotel market either locally or internationally

Significant experience at senior hotel management level with a proven track record of delivering operational effectiveness, profitability and exceptional guest experiences

You will have proven experience working with and achieving brand standards at luxury or similar level

Strategic thinking and the ability to explore new ways of working and an open, innovative approach

You will be a change agent with the ability to work alongside a senior team and collaborate with varied stakeholder

Ability to create and grow a high performing team at senior level across multiple departments

Local & International market experience in similar high-profile properties

Bachelor Degree in Hospitality or Tourism or relevant discipline

YOU MUST HAVE FULL AUSTRALIAN WORKING RIGHTS WITH NO RESTRICTIONS

What we offer

• Competitive salary with performance bonus plus great team benefits and perks

• 6300 Hotels across the world with a strong talent program to develop and grow your career!

At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?

As the world’s first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental®️ brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you’d like to embrace a world of opportunities, we’d like to welcome you to the world’s most international luxury hotel brand.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.