Experience Inc. Jobs

Description

Are you ready to shape the future of e-commerce in Australia? Join Amazon's Existing Seller Management (ESM) team as an Account Manager in Consumer Electronics and become a key player in Australia's digital marketplace evolution. In this dynamic role, you'll partner with diverse Selling Partners, from established Australian brands to innovative small and medium-sized businesses, helping them maximize their success on our platform.

As a trusted advisor, you'll leverage Amazon's cutting-edge tools to help businesses expand their customer base and increase sales. This position offers more than just a job; it's an opportunity to influence the trajectory of online retail in Australia. Working within our collaborative and inclusive team, you'll immerse yourself in the fast-paced world of consumer electronics, fostering valuable relationships and continuously enhancing your professional skills. Your expertise will be instrumental in driving the growth of our sellers and contributing to the broader e-commerce landscape in Australia.

If you're passionate about digital retail, thrive in a results-driven environment, and are eager to make a significant impact, we invite you to join Amazon. Together, we'll innovate and excel in the ever-evolving world of e-commerce.

Our team operates out of our CBD office, conveniently located near many transportation options.

Key job responsibilities

• Nurture relationships with our established Selling Partners in the Consumer Electronics category, fostering growth across multiple categories including Personal Computers, Home Entertainment and Mobile electronics

• Build and grow relationships with a wide range of businesses, stakeholders and decision makers, from major Australian brands and retailers to Family-owned SMBs and Startups

• Collaborate with Product and Program teams to support Selling Partner education and adoption of Amazon services such as Fulfilment by Amazon (FBA) and Sponsored Advertising

• Develop expertise in your category using internal and industry data to understand the competitive landscape, identify customer behaviours, trends and new opportunities

• Relay Selling Partner needs and requirements back to internal Amazon teams to help improve both Seller and Customer Experience

A day in the life

Your core responsibility will be to manage Selling Partners in the Consumer Electronics category. You'll work to accelerate and grow these businesses, helping them adopt Amazon tools and services to reach more customers. While the role will be primarily phone and email-based, you have flexibility in how you manage your accounts and achieve your goals. You'll also have the opportunity to take on additional projects according to your strengths, interests, and the needs of the business.

About the team

The Consumer Electronics team is part of the broader third-party marketplace business. We are a high-impact team managing some of the largest and most complex Selling Partners and Programs. We come from diverse professional, educational, and cultural backgrounds, united by our passion for customer experience and the success of our selling partners!

We value hard work, but we also enjoy taking time to celebrate major milestones and achievements. Some of our recent team activities include a harbor cruise, breakfast BBQ, bowling, and laser tag.

Learn More about Amazon Australia (https://amazon.jobs/content/en/teams/international-stores/australia?cmpid=AS_OTHR200021B)

Basic Qualifications

• 2+ years of professional or military experience

• Knowledge of Microsoft Office products and applications

• Experience prospecting, qualifying, and cold-calling companies

• Experience within e-commerce or Retail fields

• Experience with pipeline management skills to include utilization of Salesforce or other CRM tools

Preferred Qualifications

• Experience and track record of exceeding sales goals

• Knowledge of SQL

• Knowledge of Microsoft Excel at an advanced level, including: pivot tables, macros, index/match, vlookup, VBA, data links, etc.

• Speak, write, and read fluently in Mandarin

Acknowledgement of country:

In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.

IDE statement:

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.