Experience Inc. Jobs

Job Title: International Relocation Co-ordinator (Remote Working, in the UK)

Department: International Assignment Services

Reports To: Client Services Manager

✓ Do you want to work with a company who has been voted ‘Great Place to Work’ for the 4th year running and the Forbes World’s Best Employers for 2021?

✓ Are you looking for a rewarding and fast paced role where you support companies and individuals to relocate globally?

✓ Are you looking to work completely remote within the UK?

✓ Do you thrive from a busy and demanding role?

✓ Do you enjoy customer service, project coordination and managing your own workload?

Then look no further a role at Cartus is for you!

About Cartus:

Cartus is a global trusted industry leader, guiding clients through thousands of corporate relocation programs, large and small, unique and complex. For more than 60 years, Cartus has helped relocating employees and their families find their way to new homes, new communities, and new experiences. We do it through an unwavering focus on listening and delivering services, solutions, and expertise that respond to their needs and the needs of their companies around the world.

Our Winning Behaviours:

Obsess About Growth. Always Find A Better Way. Relentlessly Focus On Talent. Achieve Exceptional Results.

These are the winning behaviours that represent what we believe in and support how we go about our business each day. Our commitment to our people and all our winning behaviours are made possible through the passion and energy of our diverse team members.

About the role:

Due to continued growth and success we are looking for enthusiastic customer service professionals to work in a varied and fast paced environment which offers great benefits and long term career opportunities. A role where no two days are the same, and each day will supply new challenges to face head on whilst you provide exceptional customer service.

In this role, you will be working from home, supplied with virtual onboarding and training. With occasional travel to our Swindon Hub, you do have to be located within the UK for this role. You will serve as the prime navigator and owner of the relocation process for the assignees from start to finish. Working within a busy environment with multiple customers to co-ordinate every aspect of the relocation process.

Some of your Duties and Responsibilities will include:

• Act as the single point of contact and coordination for all phases of the international relocation process making sure this is handled with integrity, professionalism, and understanding on an international scale

• Coordinate and manage the delivery of all relocation services based on individual client policies

• Build long term relationships with all customers and ensure an excellent customer service is provided and in a timely manner

• Manage and maintain all internal and external relationships

• Take responsibility for all elements of the relocation and demonstrate knowledge on all services and products

Whilst a number of underpinning processes are apparent there will regularly be the need to work independent of these and demonstrate the ability to think creatively.

About you:

Previous experience in global mobility is desired but not essential. Our market leading training can upskill you in every aspect of relocation.

This role operates at a professional level, and as such requires the holder to be able to think laterally and be highly flexible. Working within a busy environment with multiple customers co-ordinating every aspect of the relocation process.

You will bring a minimum of 2-3 years’ experience in a role which requires strong customer service/coordination/project management skills with the ability to manage a high volume of work and a busy mailbox within a fast paced environment. You must have excellent organisation and multi-tasking skills and be able to work both on personal initiative and in a team environment. You will have a high level of accuracy and process orientated. As this role is completely working from home you will need to be able to work independently and use your own initiative. The ideal candidate will have experienced travelling and living abroad, great customer service skills or have a strong project coordination background.

Why Join Us:

As a Cartus employee you will be part of a global company who focuses on Diversity, inclusion and equality. We foster a supportive, fun and open environment. Cartus supports their employees in different ways, from career and professional development to physical and mental wellbeing. As a Cartus employee you will have access to the below and more:-

• Extensive new hire training

• Full IT equipment provided

• Reward & Recognition Programmes

• 23 days holiday plus bank holidays

• Additional days off for your birthday and for Christmas Eve

• Private Medical Scheme

• Long Term Sickness insurance

• Pension Scheme

• Life Insurance

• Employee discount platforms

• Wellbeing initiatives

• Employee Resource Groups

How to apply… Do you feel like you would be a good fit for this role? If so, then be sure to click apply.

Cartus (https://cartus.com/en/) is leaning into its essence, Where Mobility Meets Agility®. With nearly 70 years in operation, Cartus is an industry leader in global talent mobility and corporate relocation services. Cartus manages all aspects of an employee’s move across 190+ countries to facilitate a smooth transition in what otherwise may be a stressful process. The company supports hundreds of corporate and government clients—including more than a third of Fortune 100 companies—with domestic and international mobility, recruitment and talent management, outsourcing, policy consulting and DEI mobility solutions, international assignment compensation and gross-up services, remote and hybrid workforce solutions, and language and intercultural solutions. Cartus is a subsidiary of Anywhere Real Estate Inc.

Anywhere Real Estate Inc (http://www.anywhere.re/) . (NYSE: HOUS) is moving the real estate industry to what’s next. A leader of integrated residential real estate services, Anywhere includes franchise, brokerage, relocation, and title and settlement businesses, as well as mortgage and title insurance underwriter minority owned joint ventures. The diverse Anywhere brand portfolio includes some of the most recognized brands in real estate Better Homes and Gardens® Real Estate (https://www.bhgre.com/) , CENTURY 21® (https://www.century21.com/) , Coldwell Banker® (https://www.coldwellbanker.com/) , Coldwell Banker Commercial® (https://www.cbcworldwide.com/) , Corcoran® (https://www.corcoran.com/) , ERA® (https://www.era.com/) , and Sotheby's International Realty® (https://www.sothebysrealty.com/eng) .

Using innovative technology, data and marketing products, high-quality lead generation programs, and best-in-class learning and support services, Anywhere fuels the productivity of its approximately 182,900 independent sales agents in the U.S. and approximately 133,100 independent sales agents in 117 other countries and territories, helping them build stronger businesses and best serve today’s consumers.

At Anywhere, we are empowering everyone’s next move – your career included. What differentiates us is our scale, expertise, network – and unique business model that positions us as a trusted advisor throughout every stage of the real estate transaction.

You’ll do work that has meaning, changes lives, and impacts communities. Here you can build a career across leading brands and businesses, have real meaningful impact, and connect with those who are just as passionate about making dreams possible.

We pursue talent – strategic thinkers who are eager to always find a better way, relentlessly focus on talent, obsess about growth, and achieve exceptional results. We value inclusion – respecting backgrounds, cultures, perspectives, and beliefs. Read more about our company’s inclusion efforts in our annual Corporate Social Responsibility Report (https://anywhere.re/wp-content/uploads/2024/02/FINAL_2023-CSR-REPORT_2.8.24.pdf) .

We are consistently recognized as an employer of choice by various organizations including:

• TIME World’s Best Companies

• Fortune’s Most Innovative Companies

• Forbes World’s Best Employers

• Forbes Best Employers for Diversity

• Forbes World’s Top Companies for Women

• Newsweek Most Trustworthy Companies in America

• Ethisphere World’s Most Ethical Companies

EEO Statement: EOE including disability/veteran