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Description

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities, and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join #TeamAmex and let’s lead the way together.

How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.

How will you make an impact in this role?

This position will play a critical role within the Line of Business Compliance (LOBCO) organization supporting the U.S. Consumer deposits business, including Amex Rewards Checking Account and American Express Savings Accounts offered through American Express National Bank.

The manager will provide strategic support to the U.S. Consumer deposit business’s innovation and growth while building and maintaining an effective framework for compliance with applicable laws and regulations for consumer deposit products, features, and processes. Attention will be focused on new product development, marketing strategies, risk management initiatives, process control, customer communications and issue management.

The successful candidate will proactively manage an effective compliance risk management oversight program for the U.S. Consumer deposits business, as well as provide risk management advisory services to promote safe, scalable innovation across the deposit portfolio.

Responsibilities

• Provide solution-oriented compliance support to assist the U.S. Consumer deposit team in reaching their goals, while meeting compliance requirements.

• Support new initiatives through the New Product Governance process, with a strong analytical focus on controls, testing, and ongoing monitoring to implement effective processes.

• Review proposed marketing campaign materials and strategies, to effectively mitigate compliance risks.

• Assess servicing and regulatory-driven customer communications and disclosures.

• Effectively manage the Issue Management process to support timely closure of control gaps and customer remediation where required.

• Support an effective Compliance program including Compliance Risk Assessments.

• Develop and maintain strong working relationships with business partners and internal stakeholders (e.g., other Global Risk and Compliance colleagues, General Counsel Office, Operational Excellence, Independent Compliance Testing, Privacy, Internal Audit Group).

• Global Risk and Compliance colleagues, General Counsel Office, Operational Excellence, Independent Compliance Testing, Privacy, Internal Audit Group).

Minimum Qualifications

• Demonstrated regulatory knowledge of consumer deposit banking regulations, including UDAAP, Regulations DD, E, CC, and related guidance & supervisory opinions.

• Prior compliance, legal or risk experience with the end-to-end deposit life cycle, including account acquisition, ATM, debit cards, money movement, servicing, and account restrictions.

• Ability to research, assess, and determine regulatory impact to business initiatives.

• Ability to exercise sound judgment and influence decisions in the development and selection of compliant solutions.

• Strong project management skills, ability to manage multiple priorities simultaneously.

• Demonstrated ability to make decisions independently, work well under pressure, meet deadlines, and adapt easily to frequent change.

• Strong creativity and collaborative skills, and experience working in a matrixed and agile environment and on cross-functional teams.

• Excellent verbal and written communication skills.

• Proactive, results-oriented, and self-driven.

• Experience with digital and mobile banking products & platforms preferred.

• Bachelor’s degree required.

• Certified Regulatory Compliance Manager (CRCM) or similar professional certification preferred.

Qualifications

Salary Range: $90,000.00 to $165,000.00 annually bonus benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive base salaries

• Bonus incentives

• 6% Company Match on retirement savings plan

• Free financial coaching and financial well-being support

• Comprehensive medical, dental, vision, life insurance, and disability benefits

• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need

• 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy

• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)

• Free and confidential counseling support through our Healthy Minds program

• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site .

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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Job: Compliance

Primary Location: US-Utah-Sandy

Other Locations: US-Arizona-Phoenix, US-Florida-Sunrise

Schedule Full-time

Req ID: 24005391