Experience Inc. Jobs

Description

You Lead the Way. We’ve Got Your Back.

At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining what’s possible — and we’re proud to back each other every step of the way. When you join #TeamAmex, you become part of a diverse community of over 60,000 colleagues, all with a common goal to deliver an exceptional customer experience every day. We back our colleagues with the support they need to thrive, professionally and personally. That’s why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

The Modern Money Movement initiative is an exciting opportunity to solve complex challenges and to build a novel Platform that is going to power the next generation of Amex financial products. We are a team of entrepreneurial disruptors with a great FinTech Engineering culture at the forefront of innovation in the industry. We are building amazing GraphQL and APIs, intelligent payment routing decision engines, an ISO20022 framework, AI/ML driven data pipelines, and fluid integrators with Global Payment Infrastructure and the banking system.

Our team is responsible for mission critical customer journeys, including “Pay your Amex Bill,” “Plan your Payment” and “Get a Loan.” Our goal is to decouple our assets, such as our ACH engine and bank validation, and make it easy for others in the company to build world class customer experiences.

We are looking for a Director that is open-minded, willing to learn, and are passionate about building great software. We are influenced by The Twelve-Factor App principles, and we have picked modern ergonomic languages that maximize productivity and readability, i.e., modern JVM: Quarkus/Micronaut with Kotlin and lightweight Go command tools. Architecture is event driven microservices leveraging Kafka, and our polyglot-persistence includes Postgres and Cassandra.

Responsibilities:

• Recruit and lead a group of talented engineers that will be tasked with inventing the future of the platform with a FinTech mindset

• Coach and develop talent and promote a culture of inclusion, collaboration and technical excellence

• Report to the VP Engineering and work closely with other engineering and product leaders to define strategy and drive a customer centric roadmap

• Responsible for solving challenging technical problems and producing elegant cloud native and event-driven solutions as an individual contributor

• Have a Site Reliability Engineering approach (alerts, paging, telemetry, incident management, threat-detection)

• Work on a fast-paced agile environment with competing initiatives and unplanned events that require rapid adjustment

• Productivity oriented and methodology driven. Define OKRs and continuous improvements in velocity & issue management

• Define software engineering practices and tooling: branching, code quality, build pipelines, contribution guides, monitoring strategy etc.

• Influence up/down/across and evangelize modern software engineering principles

• Think out of the box and bring an external payment expertise/perspective.

• Understand the evolving security, compliance and regulatory global financial environment.

“Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.”

Qualifications

Qualifications:

• Significant experience in developing cutting-edge technology in the Payments, Money Movement space

• Proven leadership experience of fast-paced and dynamic engineering teams

• University Degree in Computer Science, Computer Engineering or related field or equivalent experience

• Strong verbal and written communication skills with the ability to cater to a diverse audience: executive stakeholder, customer, partner, engineering

• Ability to tell powerful stories and influence at all levels of a matrixed organization across varying functions

• Ability to quickly establish credibility with engineers

• Experience leading individual contributors and providing career direction, coaching and development plans

• Motivational personality. Capable of instilling accountability and achieving results

• Advanced understanding of software design patterns: object oriented, functional, reactive, data-intensive, scalability, availability principles

• Advanced proficiency in modern Java (8 ): functional concepts, i.e. reactive streams, lambdas, concurrency. Alternative JVM languages: Kotlin, Clojure a plus

• Proven track record leading core engineering functions: code reviews, design proposals, code style/structure, contribution guidelines, release conventions, testing strategy

• Experience modeling and architecting complicated business domains and associated methodologies/paradigms: i.e. Domain Driven Design, Event Sourcing, CQRS

• Expertise in distributed architectural patterns: event driven microservices, distributed transactions: sagas, append-only logs, change data capture, idempotent consumer, eventual consistency

• Proven track record implementing minimalistic event driven microservices chassis (not just Spring), i.e. Quarkus/Vert.x, Micronaut, Javalin, Ktor or non-JVM: Javascript, Go

• Proven understanding of cloud native principles: service discovery, circuit breakers, observability, distributed tracing, configurability

• Extensive experience designing and building event-oriented stacks: Kafka, Zookeeper, Kafka Connect, Avro, Schema Registry, CloudEvents, ActiveMQ

• Expertise in Docker/Kubernetes and PaaS principles

• Expertise designing elegant and consumable APIs, full dominion of OpenAPI, gateway concepts, authentication/authorization OAuth, JWT

• Expertise in InfoSec practices: penetration testing, thread modeling, cryptography, network security

• Experience in Payment messaging schemes and related transformation, definition technologies, i.e. ISO 20022, NACHA, Swift and XSLT, EMF, JSON schema

• Experience leading individual contributors and providing career direction, coaching and development plans

Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, age, or any other status protected by law.

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

In order to work in or visit any of our offices in the United States, we require colleagues to be fully vaccinated against COVID-19

US Job Seekers/Employees - Click here to view the “ EEO is the Law ” poster and supplement and the Pay Transparency Policy Statement .

If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters.

Job: Technology

Primary Location: US-Florida-Sunrise

Other Locations: US-Arizona-Phoenix, US-New York-New York

Schedule Full-time

Req ID: 21028668