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Description

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

The Channel Frameworks & Services team is keenly focused on helping engineers build and manage best-in-class customer experiences quickly, economically, and safely. 

In this position, you will partner with technical and product colleagues to sequence capabilities, participate in long-range strategy planning, provide leadership to cross-functional teams and handle risk at the program and portfolio level.

Key Responsibilities

• Partners and collaborates with Product Management, Technology Leaders, and teams to understand the intended outcome of the program, manage delivery, and communicate progress delivery.

• Translates key business goals and enables coordination of Product Management and technology leaders and teams to drive alignment of activities to achieve desired outcomes.

• Coordinates and reviews portfolio’s end to end delivery plans.

• Supports and guides the development process, collaborating effectively across multiple cross-functional teams to skillfully execute on deliverables in a timely manner.

• Dedicatedly anticipates any risks and issues during the delivery of the portfolio plan and ensure that appropriate mitigation actions are undertaken.

• Facilitates the engagement of end-to-end delivery and/or support teams, negotiating where necessary to resolve any resourcing conflicts that may arise due to availability or skill.

• Promotes continuous improvement in Technology end to end delivery processes to drive overall improvements.

• Ensures adherence of portfolio (or Platform) supported relevant compliance requirements.

• Works with the Service Delivery/Technology Operations to ensure quality and performance of program supported to achieve intended outcome.

• Overarching understanding the technical platforms and architectural integrations.

• An understanding of technical integration to ensures alignment of technical solutions across platforms and risk mitigation.

• Champion of Lean-Agile practices and mindsets by encouraging and supporting enterprise Agile maturity progression.

• Builds and develops high performing teams.

• Champions a learning culture to drive continuous improvements and standardization.

• Ensures collaboration and quality practices between leaders, Agile teams, and Product teams.

• Responsible for compliance with SDLC standards.

Qualifications:

• Bachelor’s degree

• 10 years of IT experience with 3 years of agile experience scrum master managing scrum team for medium to large software development projects.

• Experience in Lean/SAFe Principles

• 7 years relevant Program/Project Management * * experience

• Agile/Scrum Certifications a plus.

• Project Management Certification a plus.

Qualifications

Salary Range: $145,000.00 to $230,00

0.00 annually bonus equity (if applicable) benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive base salaries

• Bonus incentives

• 6% Company Match on retirement savings plan

• Free financial coaching and financial well-being support

• Comprehensive medical, dental, vision, life insurance, and disability benefits

• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need

• 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy

• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)

• Free and confidential counseling support through our Healthy Minds program

• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site .

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the Pay Transparency Policy Statement.

If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters.

Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Job: Technologies

Primary Location: US-Florida-Sunrise

Schedule Full-time

Req ID: 24010193