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Position Summary...

What you'll do...

The Customer Data & Identity organization is enabling Walmart to better understand who the Walmart customer is. At the same time, we are ensuring streamlined processes, security, scalability, regulatory compliance and best in class customer experience. The customer is at the heart of all we do at Walmart. The Customer Data & Identity team will amplify customer centricity by deepening the company's understanding of customers and their preferences. When we do that, we can serve them when and how they need.

The team collaborates with product, risk technology, digital citizenship, as well as multiple business teams to create a holistic and consistent digital view of our customers' preferences and choices when it comes to sharing their personal data with Walmart. If you are passionate about creating safer digital spaces and protecting customer trust, you may be the ideal candidate for our Customer Trust Strategy role on the Customer Data & Identity team.

As a Senior Manager, Business Strategy for Customer Trust you will be responsible for developing a unified business strategy around customer data privacy and support the creation of trust-building experiences for our customers. This role will report directly to the Director, Business Strategy and will be located either in Sunnyvale, CA or Bentonville, AR.

You'll sweep us off our feet if...

• You have cross-functional experience bridging the gap between legal, IT, and business teams to align data privacy strategies with business goals.

• You understand regulatory frameworks and how they impact business operations.

• You are customer-centric in spirit and data driven in execution.

• You share a strategic vision for privacy-driven growth.

• You can develop innovative business strategies that leverage privacy to drive customer trust.

• You can build consensus through strong stakeholder management, exceptional communication and influence without authority.

• You have strong experience in leading organizational change and managing complex programs.

• You have a self-starter mindset who is well-organized and always looking to improve things.

You'll make an impact by...

Strategic Privacy Planning and Alignment

• Support the design and leadership of a comprehensive data privacy strategy that aligns with the organization's overall business objectives.

• Collaborate with cross-functional teams to integrate a customer focus in the product design and compliance set up of privacy.

• Create and monitor baseline metrics and success definitions for trust-building measures.

Customer Focused Privacy

• Design privacy experiences that prioritize customer trust, enhancing transparency and engagement while complying with regulatory requirements.

• Support the creation of privacy-related content, including customer-facing policies, educational materials, and internal training resources, ensuring they are clear, accessible, and aligned with our guiding principles.

Program Management

• Manage stakeholder alignment cross-functionally from a business strategy perspective

• Establish various workstreams and ensure workstreams move forward

• Establish operating rhythms, metrics and communication mechanisms

• Preparing executive presentations and communication on program updates

The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process.

Qualifications

• Bachelor's degree required/MBA strongly preferred

• 5+ years in Business Strategy with a top tier consulting firm, ideally with least 3 years of experience in data privacy.

• Compliance/Legal/Business administration/strategy background.

• Sound business judgment as well as ability to think clearly, analyze quantitatively, problem-solve, scope technical requirements, and prioritize.

• Must be able and willing to think and act strategically and tactically.

• Strong oral and written communication skills are crucial, proven ability to influence others internally and externally.

• Proven experience in developing and executing successful programs globally.

• Strong understanding of industry trends, emerging technologies, and market trends in the retail and data privacy space.

Benefits & Perks:

Beyond competitive pay, you can receive incentive awards for your performance. Other great perks include 401(k) match, stock purchase plan, paid maternity and parental leave, PTO, multiple health plans, and much more.

Equal Opportunity Employer

Walmart, Inc. is an Equal Opportunity Employer - By Choice. We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them. That means understanding, respecting and valuing diversity- unique styles, experiences, identities, ideas and opinions - while being inclusive of all people.

Who We Are

Join Walmart and your work could help over 275 million global customers live better every week. Yes, we are the Fortune #1 company. But you'll quickly find we're a company who wants you to feel comfortable bringing your whole self to work. A career at Walmart is where the world's most complex challenges meet a kinder way of life. Our mission spreads far beyond the walls of our stores. Join us and you'll discover why we are a world leader in diversity and inclusion, sustainability, and community involvement. From day one, you'll be empowered and equipped to do the best work of your life. careers.walmart.com

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

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You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.

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For information about PTO, see https://one.walmart.com/notices .

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Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

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Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

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For information about benefits and eligibility, see One.Walmart .

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Sunnyvale, California US-08479:The annual salary range for this position is $117,000.00-$234,000.00

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Bentonville, Arkansas US-09401:The annual salary range for this position is $90,000.00-$180,000.00

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Additional compensation includes annual or quarterly performance bonuses.

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Additional compensation for certain positions may also include:

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• Stock

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Bachelor's degree in Business, Statistics, Social Science, Communications, or related field and 4 years' experience in retail merchandising, operations management, or related area OR 6 years' experience in retail merchandising, operations management, or related area.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Leading cross-functional teams, Supervisory experience

Primary Location...

640 W California Avenue, Sunnyvale, CA 94086-4828, United States of America

Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.