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Learning & Development Program Manager

Sunnyvale,California,United States

Corporate Functions

Imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish! We’re a diverse collection of thinkers and doers, continually reimagining our products, systems, and practices to help people do what they love in new ways. This is a deeply reciprocal place, where everything we build is the result of people in different roles and teams working together to make each other’s ideas stronger. That same real passion for innovation that goes into our products also applies to our practices, strengthening our dedication to leave the world better than we found it. Employee Experience within Apple Information Security (AIS) is responsible for creating and nurturing a lifecycle of engagement for our employees. This includes establishing and maintaining ongoing points of interaction to attract, acquire, embed, grow, and develop talent while fostering a sense of community. These efforts include initiatives focused on creating a talent pipeline for the organization, new employee onboarding, career development, and inclusion and diversity (I&D). We are looking for an experienced individual to oversee the design, implementation and evaluation of strategic learning & development (L&D) programs that shape the future of our organization. You will make a substantial impact by developing learner-centric experiences and aligning them to our business priorities. This role requires a high degree of analytical ability to find opportunities to improve employee development through change and creativity - proposing and developing the appropriate learning solution(s). You will interact with various teams to develop project plans to support learning needs and opportunities across the Information Security organization. As a Learning & Development professional you have demonstrated experience in managing delivery of highly technical training in a variety of applications such as eLearning, on-demand, video-instructor-led training, instructor-led-training, blended learning, job-aides etc. The position includes program and content development with some facilitation.

Description

The Learning & Development Program Manager possesses a rare blend of business and technical skills; a big-picture vision, the drive and tactical ability to make that vision a reality. You possess an in-depth understanding of adult learning theory principles and are able to balance responsibilities as a instructional designer and program manager. You are able to initiate and manage the lifecycle of projects.

Minimum Qualifications

• Minimum 5 years of relevant experience in a corporate L&D organization

• Professional L&D program management experience

• Strong communication and writing skills, as well as influential skills

• Ability to work in a fast-changing environment

• Experience in Instructional Design or Curriculum Design

Key Qualifications

Preferred Qualifications

• Stay at the forefront of L&D industry trends, emerging technologies, and best practices

• Research and incorporate innovative learning methodologies, such as AI to enhance the effectiveness of our programs

• Gather business requirements for current and future content deliverables by leading feedback activities

• Create, manage, and market hiring pipelines into AIS, assessing the organization's broad skillsets and developing learning programs or managing external vendors to ensure the necessary skills are in place to achieve security outcomes

• Design, develop, and lead social learning cohorts that promote cross-functional collaboration on passion projects, expanding skillsets and driving innovation in the security space

• Conduct skill mapping across the organization to establish formal cross-organizational mentor partnerships, fostering both learning and mentoring opportunities

• Initiate and manage learning projects from needs analysis to deployment, considering the complexities of a diverse audience

• Developing a long-term vision for content strategy and aligning it with overall business objectives

• Knowledge of adult learning principles, modalities, methods, and standard methodologies in learning, including culturally responsive and inclusive practices

• Drive innovative approaches to L&D and guide process improvements

• Engage with vendors to measure quality and effectiveness of their deliverables

• Measure, understand and communicate the overall impact learning content has on business operations to the leadership team

• Support the development of L&D content, processes and execute with consistent quality and timeliness

• Enthusiasm for working in cross-functional teams as well as autonomously

• Consulting with business partners to provide creative solutions to address identified strategic challenges

• Exceptional attention to detail

Education & Experience

Additional Requirements

Pay & Benefits

• At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $133,900 and $201,300, and your base pay will depend on your skills, qualifications, experience, and location.Apple employees also have the opportunity to become an Apple shareholder through participation in Apple’s discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple’s Employee Stock Purchase Plan. You’ll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses — including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation.Learn more (https://www.apple.com/careers/us/benefits.html) about Apple Benefits.Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

• Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.Learn more about your EEO rights as an applicant. (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf)

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