Experience Inc. Jobs

JOB REQUIREMENTS: The Retail Operations Coordinator is responsible for overseeing all day-to-day operational activities and projects including but not limited to inspecting internal controls, enforcing bank policies and procedures, auditing, training, streamlining, and operating a teller drawer for the Main Street branch. This position leads by example by providing prompt, courteous, and excellent service to customers and internal departments by adhering to the behavior standards expectations and maintaining operational integrity with a focus on accuracy and attention to detail. The Retail Operations Coordinator stays abreast of best practices, recommends changes to reflect regulatory evolution, adheres to compliance and Bank policies and procedures, and acts as a resource for all other branch locations. PRIMARY RESPONSIBILITIES 30% - Assists Retail Branch Management by: Overseeing management of daily operational activities. Acts as a resource for guidance on areas of responsibility for all branch locations Developing and implementing procedures / policies, i.e., teller and banker handbook, managing updates Training and mentoring new and existing colleagues on policies and procedures Primary point of contact for branch equipment including vendors (UFS, Enterprises, LLC, AR Service, Burroughs, Thillens, Fiserv, Micron) Seeking innovative ways to improve efficiencies in the retail branches by streamlining processes, systems and workflow while maintaining integrity of regulatory requirements Being accountable for assigned retail projects that ensures regulatory compliance, improved efficiencies, and being timely with completion and progress Staying abreast of best practices, changing regulatory requirements and compliance standards by partnering with BSA Officer and Internal Auditor to achieve best in class retail operations 20% - Audits Retail functions by: Developing, implementing, and inspecting internal controls and standards through monthly mock audit review Following and ensuring compliance with bank policies / procedures and rules and regulations Conducting regular branch audits including but not limited to appropriate cash levels, alarm and security equipment functioning, office security compliance, signage, teller transaction accuracy, etc. Implementing office security processes, conducting audits on compliance and training colleagues on how to protect Bank, customers and colleagues from loss and/or fraud Regular branch visits to support branch audits and operations, providing timely follow-up and training Conducting policies/procedures audits and providing recommendations / training on... For full info follow application link. Bank of Sun Prairie is an Equal Employment Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law. ***** APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/840F2411A7B74425