Job Information
State of Colorado Eisenhower Tunnel Control Room Operator/Supervisor ($2000 housing stipend available) in Summit County, Colorado
Eisenhower Tunnel Control Room Operator/Supervisor ($2000 housing stipend available)
Print (https://www.governmentjobs.com/careers/colorado/jobs/newprint/4546734)
Apply
Eisenhower Tunnel Control Room Operator/Supervisor ($2000 housing stipend available)
Salary
$54,960.00 - $71,436.00 Annually
Location
Summit County, CO
Job Type
Full Time
Job Number
HAA-50000688-06/24
Department
Department of Transportation
Division
CDOT Region 1
Opening Date
06/20/2024
Closing Date
7/7/2024 11:59 PM Mountain
FLSA
Determined by Position
Type of Announcement
This position is open only to Colorado state residents.
Primary Physical Work Address
21404 I-70 Dillon, CO 80435
FLSA Status
Non-Exempt; position is eligible for overtime compensation.
Department Contact Information
Amanda.Parkhurst-Strout@state.co.us or 303-757-9685
How To Apply
Please submit an online application for this position at https://www.governmentjobs.com/careers/colorado. Reach out to the Department Contact to apply using a paper application, including any supplemental questions. Failure to submit a complete and timely application may result in the rejection of your application. Applicants are responsible for ensuring that application materials are received by the appropriate Human Resources office before the closing date and time listed.
Description
Benefits
Questions
Department Information
This position is only open to Colorado state residents.
This position is not covered by the Partnership Agreement between the State of Colorado and Colorado Workers for Innovative and New Solutions (COWins).
This location is eligible for an additional $2000/month housing stipend. New employees to the State will be paid biweekly. There are 26 biweekly pay periods in a year.
About CDOT
Do you want to make a difference in Coloradans’ lives? Do you have a passion for helping people and keeping them safe? At the Colorado Department of Transportation (CDOT), you will have the opportunity to do just that. The work our people do contributes to keeping Coloradans and visitors safe and provides freedom, connection, and experience through travel. Please visit our careers page (https://www.codot.gov/topcontent/employment/overview.html) to learn about CDOT and how we are making Colorado a great place to live, work and play, now and for the future! Also, check out our excellent benefits (https://dhr.colorado.gov/state-employees/state-of-colorado-employee-benefits) package!
CDOT for All
CDOT’s strength is our people, and our commitment to our people is to shape, support, and sustain the employee experience, and ultimately, create a supportive workplace where everyone, regardless of gender, race, ethnicity, religion, national origin, age, sexual orientation, gender identity, citizenship status, education, disability, socio-economic status, or any other identity, has the opportunity to thrive.
Some positions may qualify for the Public Service Loan Forgiveness Program . For more information, go to https://studentaid.gov/pslf/
The eligible list created from this announcement may be used to fill current and future vacancies for a period of up to 6 months.
#LI-POST
Description of Job
Why work at the Eisenhower Johnson Memorial Tunnel?
There is a whole world hidden in the mountain and three stories above the highway. You will assist during emergencies, observe traffic through the cameras in the control room, notify the traveling public of hazards and adverse weather conditions, enforce vehicle weight/height restrictions, and so much more. With an average of 30-40,000 vehicles traveling through the tunnel every day, something new always happens and employees find the work to be interesting and challenging.
About the Position
The Colorado Department of Transportation has an opening for a Control Room Operator/Supervisor at the Eisenhower Johnson Memorial Tunnel located in Dillon, CO. The Control Room provides support to Tunnel maintenance operations in order to maintain safe travel. This position will ensure that professional standards in communication are implemented and will answer inquiries from internal and external stakeholders regarding CDOT's procedures and road conditions. This position will also monitor cameras, fans, power systems, and specialized systems (e.g. Fixed Fire Suppression System), then evaluate the situations and dispatch CDOT employees and/or notifies outside agencies as each situation warrants. This position is responsible for entering and tracking data, completing work orders, and submitting reports on tunnel operations to management.
Your duties and responsibilities will include, but are not limited to, the following:
Provide technical and administrative support to Tunnel maintenance operations and the safety of traveling public. Work with the priority of safety over production for self, co-workers, and the traveling public at all times.
Supervise five full-time employees and manage rotating work schedules. Prepare, conduct, and sign performance plans and ratings. Monitor and approve weekly timesheets. Assist with resolving conflicts and personnel issues.
Train and coach employees on Control Room operations. Identify concerns and implement changes to Control Room operations to address workflow issues.
Constantly monitor over 140 camera screens and continuous flow metering devices. Monitor and operate the power control board, tunnel fans, and fixed fire suppression system.
Monitor cameras for over-height vehicles, extra wide/long loads, and for vehicles carrying hazardous materials (HazMat). Process HazMat vehicles when US 6 is closed.
Maintain accurate records of all events that occur in or around the tunnel, as well as hourly record keeping of tunnel data. Collect, evaluate, collate, and create reports of tracked data for management.
Operate various devices such as VMS boards, Icy Road Control and Chain Law in Effect signs, opens/closes runaway truck ramps, and activates the appropriate chain down stations.
Communicate efficiently and effectively via radio and telephone to maintain effective operation of tunnel activities.
Remain calm at all times and dispatches qualified CDOT personnel and/or local agencies for emergency situations.
Maintain safety consciousness and situational awareness, especially in regard to the traffic in and around the tunnel.
Receive and relay emergency information, inquiries and/or questions from CDOT employees, the traveling public, and constituents to proper authorities or entities and provides answers when appropriate.
Develop and maintain effective working relationships with CDOT personnel and external stakeholders, such as law enforcement, Colorado State Patrol, fire, municipalities, counties, and other state agencies.
Other job duties as assigned.
Work Environment:
This position has a four-day work week, with varying shifts
Work schedules will rotate between days, evenings, and nights on a monthly basis. The shifts may be changed as needed, with advance notice given to employees. Specific information will be provided at time of hire.
Fast-paced and busy work environment
Periodic travel required during work hours throughout Metro Denver/Front Range for training
Applicants must have reliable transportation to meet the travel requirements
Minimum Qualifications, Substitutions, Conditions of Employment & Appeal Rights
Experience Only:
At least four years of professional work experience where the primary responsibility of your duties included: reading, interpreting, and applying procedures, rules and regulations, high volume customer service (in person, on the phone and via email) AND daily use of computer software (e.g. Excel, Word, Google Drive).
Experience & Education:
A combination of at least four years of experience and education that includes:
Relevant coursework from a U.S. accredited college or university.
Professional work experience where the primary responsibility of your duties included: reading, interpreting, and applying procedures, rules and regulations, high volume customer service (in person, on the phone and via email) AND daily use of computer software (e.g. Excel, Word, Google Drive).
Education Only:
A relevant degree from a U.S. accredited college or university may substitute on a year-for-year basis for the required experience.
Please Note: The required experience must be substantiated within the work experience section of your application. “See Resume” statements on the application or resumes in lieu of a complete application may not be accepted. Additional information submitted after the closing date of this announcement will not be considered in the review of your application. In addition, part-time work will be prorated.
College Transcripts: If you are using education to qualify, a legible copy of your official or unofficial college transcript(s) or an official foreign credential evaluation report must be submitted with your application. Transcripts must show the name of the school and that a degree was conferred. Transcripts from colleges or universities outside of the United States must have been assessed for U.S. equivalency by a NACES educational credential evaluation service. The credential evaluation report must be an official one. Failure to provide a transcript or official foreign credential evaluation report may result in your application being rejected and you will not be able to continue in the selection process for this position.
Conditions of Employment
Must pass a pre-employment screening which may include social security number trace, criminal records check, public court records check, educational records, and driving records checks. More information in the supplemental information section.
Preferred Qualifications
The exceptional applicant will possess the proven ability or accomplishment in the following:
Demonstrated success with the duties listed in the Description of the Job section.
Years of State service experience related to the duties of this position.
Highest work/personal ethics and integrity.
Experience with dispatching, emergency services, and customer service.
Knowledge and experience with Colorado Truck Parking Guide (April 2012), the Colorado Chain Law 2 CCR 601-14, Federal and State HazMat rules and regulations, EJMT Standard Operating Procedures, and familiarity with the Manual of Uniform and Traffic Control Devices (MUTCD).
Experience utilizing a digital trunk radio, a low frequency band radio, and a multi-line phone system.
Experience following radio etiquette as well as highway maintenance safety and operations.
Experience tracking, analyzing, and reporting on data.
Ability to maintain focus and accuracy during frequent interruptions and radio/telephone calls.
Ability to work under tight deadlines and be adaptable to changing assignments.
Ability to effectively work in a fast paced and stressful environment, and meet deadlines.
Ability to proofread and maintain a high degree of accuracy and attention to detail.
Ability to structure database searches and to quickly retrieve information.
Ability to exercise judgment in prioritizing work, applying procedures, and resolving workflow issues.
Ability to interpret and apply written guidelines and use precedents to resolve problems.
Ability to take initiative to solve problems.
Ability to maintain a high level of confidentiality.
Ability to provide a high level of acceptance and customer service to diverse groups of internal and external customers.
Excellent sense of responsibility due to the position’s assigned duties and responsibilities.
Strong supervision and/or leadership experience.
Excellent interpersonal and relationship building skills.
Excellent time and project management skills, including prioritization and multi-tasking ability.
Excellent reasoning, research, analytical, and problem solving ability.
Excellent written and oral communication skills.
Passion for safety.
Ability to work effectively in both independent and team situations;
Fluency in Microsoft Office Suite (Word, Excel), Gmail, Google Drive, Work Manager, and the ability to quickly learn other software systems.
Supplemental Information
Applicant Checklist
Complete Applications must include the following documents:
A complete CDOT Application for Announced Vacancy (please submit online using the green 'APPLY' button at the top of this announcement)
A complete Supplemental Questionnaire (The questionnaire is part of the online application. You will be prompted to answer them as you are completing your online application.)
A cover letter that describes your interest in this position, how your experience aligns with the minimum and preferred qualifications of this position. Cover letters must be uploaded as an attachment to your online application. Cover letters will not be accepted after the closing date and time of the announcement.
A detailed chronological resume. Resumes must be uploaded as an attachment to your online application.
If you are using education to qualify, a copy of your official or unofficial transcript showing that your degree has been conferred and the name of your school, or your NACES accreditation. Please submit this as an attachment to your online application.
If you are a veteran, a copy of your DD214. Please submit this as an attachment to your online application.
Only complete applications submitted by the closing date for this announcement will be given consideration. Every effort must be made to submit all application materials by the announcement close date. Where unusual circumstances prevent timely acquisition of transcripts, they must be submitted within five business days of the announcement close date. Resumes will not be accepted in lieu of a completed application. Failure to submit properly completed documents by the closing date of this announcement may result in your application being rejected.
Notifications:
All correspondence regarding your status in the selection/examination process will be via email . Include your current working email address on your application and check your email frequently as you could receive time sensitive correspondence regarding this position. We highly recommend that you set up your email to accept messages from " state.co.us " and " info@governmentjobs.com " addresses. It is your responsibility to ensure that your email will accept these notices and/or review your junk mail and spam filtered email . Immediately after you submit your application you should receive an email that confirms that you successfully submitted an application for this position. If you do not, try submitting again until you receive the confirmation email. Be sure to also check your junk folder for email communications from the State of Colorado's website.
The Hiring Process:
All applications that are received by the closing of this announcement will be reviewed against the minimum qualifications in this announcement. Candidates who meet the minimum qualifications proceed to the next step.
Colorado Revised Statutes require that state employees are hired and promoted based on merit and fitness through a comparative analysis process.
Part, or all, of the comparative analysis for this position may be a structured application review, which involves a review of the information you submit in your application materials by Subject Matter Experts (SMEs) against the preferred qualifications.
Be sure your application materials specifically address your qualifications, experience, work products, and accomplishments as they relate to the Major Duties, Minimum Qualifications, and Preferred Qualifications sections as listed above. Failure to include adequate information or follow instructions by the deadline for application may result in your application not being accepted for this position and may affect your inclusion as a qualified candidate in any step of the selection process and placement on the eligible list.
A top group, up to six candidates, will be invited to schedule an interview with the hiring manager.
Transfer, Non-Disciplinary Demotion or Reinstatement
If you believe that you are eligible to be considered as a transfer, non-disciplinary demotion, or reinstatement to this vacancy, you must submit a completed application following the directions in this job announcement and you will be included in the selection process along with other qualified applicants. If you are the finalist for this position after the selection process, Human Resources will confirm your eligibility to be appointed as a transfer, non-disciplinary demotion, or reinstatement applicant.
Employment Screening
If an applicant reaches the finalist stage of the hiring process, the Colorado Department of Transportation may procure a consumer report and/or investigative consumer report on the applicant in connection with his/her application for employment purposes, as defined under the Fair Credit Reporting Act. These reports may be obtained at any time after receipt of the applicant's authorization. As part of the employment screening an applicant will be requested to disclose any deferred judgments and convictions as well as an explanation of the circumstances around any arrest or conviction. In the event that a screening returns information that the applicant believes is not accurate, he or she will have an opportunity to dispute the information with “Info Cubic.”
Info Cubic, a consumer reporting agency, will obtain the report for CDOT. Further information regarding Info Cubic, a Division of Orange Tree, including its privacy policy, may be found online at www.InfoCubic.com and www.OrangeTreeScreening.com . Info Cubic is located at 7275 Ohms Lane, Minneapolis, MN 55439, and can be reached at 877.360.4636 or 888.222.0667.
The report may contain information bearing on the applicant's character, general reputation, personal characteristics, and mode of living. The information that may be included in the report includes social security number trace, criminal records check, public court records checks, educational records, and driving records checks . CDOT will only request credit reports insofar as they relate to the position for which the applicant is applying. The information contained in the report will be obtained from private and/or public record sources. The applicant will have the right, upon written request made within a reasonable time after receipt of a notice, to request disclosure of the nature and scope of any investigative consumer report.
Appeal Rights
If you receive notice that you have been eliminated from consideration for this position, you may file an appeal with the State Personnel Board or request a review by the State Personnel Director. An appeal or review must be submitted on the official appeal form, signed by you or your representative. This form must be delivered to the State Personnel Board by email ( dpa_state.personnelboard@state.co.us ), postmarked in US Mail or hand delivered (1525 Sherman Street, 4th Floor, Denver, CO 80203), or faxed (303.866.5038) within ten (10) calendar days from your receipt of notice or acknowledgement of the department’s action. For more information about the appeals process, the official appeal form, and how to deliver it to the State Personnel Board go to spb.colorado.gov ; contact the State Personnel Board for assistance at 303.866.3300; or refer to 4 Colorado Code of Regulations (CCR) 801-1, State Personnel Board Rules and Personnel Director's Administrative Procedures, Chapter 8, Resolution of Appeals and Disputes, at spb.colorado.gov under Rules.
Equity, Diversity, and Inclusion
The State of Colorado believes that equity, diversity, and inclusion drive our success, and we encourage candidates from all identities, backgrounds, and abilities to apply. The State of Colorado is an equal opportunity employer committed to building inclusive, innovative work environments with employees who reflect our communities and enthusiastically serve them. Therefore, in all aspects of the employment process, we provide employment opportunities to all qualified applicants without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity or expression, pregnancy, medical condition related to pregnancy, creed, ancestry, national origin, marital status, genetic information, or military status (with preference given to military veterans), or any other protected status in accordance with applicable law.
Discrimination and/or harassment against any person is prohibited because of disability, race, creed, color, sex, sexual orientation, religion, age, national origin, ancestry, political affiliation, veteran’s status, marital status, gender identity or any other protected class recognized under the Colorado Anti-Discrimination Act (CADA). This applies to all employment decisions.
ADAAA Accommodations
CDOT is committed to the full inclusion of all qualified individuals. As part of this commitment, our agency will assist individuals who have a disability as defined by the ADA Amendments Act of 2008 (ADAAA) with any reasonable accommodation requests related to employment, including completing the application process, interviewing, completing any pre-employment testing, or participating in the employee selection process, and/or to perform essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to Amanda.Parkhurst-Strout@state.co.us or call 303-757-9685 .
Former State Employees
Former employees of the Colorado Department of Transportation System or any other State of Colorado Department or Agency, who were disciplinarily terminated or resigned in lieu of termination, must disclose this information on his/her application.
APS (SAP #50000688/PCR #XXXXX)
The State of Colorado offers permanent employees a variety of benefits including medical, dental, life and disability insurance, as well as a comprehensive leave program. Please click the following link for detailed information: www.colorado.gov/pacific/dhr/benefits
Please note that each agency's contact information is different; therefore, we encourage all applicants to view the full, official job announcement which includes contact information and class title. Select the job you wish to view, then click on the "Print" icon.
01
The Colorado Constitution requires that applicants for State of Colorado positions be Colorado residents at the time the application is submitted. Are you a current resident of the State of Colorado who can provide proof of Colorado residency?
Yes
No
02
If you are a current or previous State of Colorado classified employee, please provide your Employee Identification Number (EID) in order to verify your current or previous employment. Your EID begins with 997 and is nine digits long. Please do not enter your Social Security Number. If not, please state "N/A".
03
Have you been subject to disciplinary action in the last three years of your work experience? If so, please provide details of that disciplinary action. If not, please state "N/A".
04
If you are a veteran, please submit a copy of your DD214 as an attachment to your online application. Did you attach a copy of your DD214 to your application? If not, you may go back and do so now. (KF)
Yes
No - I am a veteran, but I do not qualify for veterans' preference.
N/A - I am not a veteran
05
CDOT-Voluntary Self-Identification of Disability We are a federal contractor or subcontractor required by law to provide equal employment opportunity to qualified people with disabilities. We are also required to measure our progress toward having at least 7% of our workforce be individuals with disabilities. To do this, we must ask applicants and employees if they have a disability or have ever had a disability. Because a person may become disabled at any time, we ask all of our employees to update their information at least every five years. Identifying yourself as an individual with a disability is voluntary, and we hope that you will choose to do so. Your answer will be maintained confidentially and not be seen by selecting officials or anyone else involved in making personnel decisions. Completing the form will not negatively impact you in any way, regardless of whether you have self-identified in the past. For more information about this form or the equal employment obligations of federal contractors under Section 503 of the Rehabilitation Act, visit the U.S. Department of Labor's Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp. You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition. Disabilities include, but are not limited to: • Autism • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, or HIV/AIDS • Blind or low vision • Cancer • Cardiovascular or heart disease • Celiac disease • Cerebral palsy • Deaf or hard of hearing • Depression or anxiety • Diabetes • Epilepsy • Gastrointestinal disorders, for example, Crohn's Disease, or irritable bowel syndrome • Intellectual disability • Missing limbs or partially missing limbs • Nervous system condition for example, migraine headaches, Parkinson's disease, or Multiple sclerosis (MS) • Psychiatric condition, for example, bipolar disorder, schizophrenia, PTSD, or major depression
Yes, I Have A Disability, Or Have A History/Record Of Having A Disability
No, I Don't Have A Disability, Or A History/Record Of Having A Disability
I Don't Wish To Answer
06
Describe your leadership and/or supervisor skills and experience. Be sure to describe your specific responsibilities and your level of authority. How many employees did you oversee?
07
Briefly describe a time where you had to handle several different tasks or assignments with similar deadlines, and also had to deal with competing priorities. How did you handle the situation and complete the tasks/assignments?
08
Briefly describe a very challenging interaction that you had with a vendor, consultant, employee, or client. What made it challenging? How did you resolve it?
09
A resume and a cover letter are required for your application to be complete. Your cover letter should describe how your experience aligns with the minimum qualifications and exceptional candidate section of this announcement. Documents must be uploaded as an attachment to your online application. Documents will not be accepted after the closing date and time of the announcement. Did you attach a resume and a cover letter to your application? If not, you may go back and do so now.
Yes
No
Required Question
Agency
State of Colorado
Address
See the full announcement by clicking
the "Printer" icon located above the job title
Location varies by announcement, Colorado, --
Website
https://careers.colorado.gov/
Apply
Please verify your email addressVerify Email