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Batteries Plus Bulbs Device Repair Technician in Suffolk, Virginia

Device Repair Technician

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  • Suffolk, VA, USA

  • $13 to $15 per hour

  • Hourly

  • Full Time

    Health Insurance, Earned Time Off, Employee Discount, Bonus Potential

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Urgent Need! Hiring Now! Do you have a technical aptitude that you would like to bring into a professional setting? Do you have the communication skills to teach others?

If you do, GEN Aspire, LLC dba Batteries Plus Bulbs has aNEW & UNIQUEdevice repair technician opportunity for you! Batteries Plus Bulbs is looking for a person that is able to repair cell phones, tablets, light fixtures, and other devices as needed. As well as, support the start-up of the device repair function within Batteries+Bulbs. Enjoy a flexible schedule and paid training. Must have at least one year device repair experience.

Device Repair Technician Duties:

  • Repair cell phones, tablets, light fixtures and other devices as needed

  • Receive, pack and ship these devices

  • Develop written procedures and technical videos for common device repair activities

  • Maintain proper inventory

  • Participate in formal training of store associates to include tearing down devices, taking photos, assisting with video training production.

  • Provide live camera-based remote support (i.e., Skype) for in-store device repairs

  • Follow all safety rules and regulations; wear proper Personal Protective Equipment (PPE)

    Device Repair Technician Qualifications:

  • MUST HAVE OVER 1 YEAR DEVICE REPAIR EXPERIENCE

  • Minimum H.S. diploma/equivalent

  • Demonstrated technical aptitude. Able to quickly pick up on new processes and technologies without a lot of guidance

  • Demonstrated attention to detail and ability to effectively manage and track multiple commitments; effectively prioritize, follow up, and meet deadlines.

  • Excellent communication and customer service skills, both oral and written. Strong customer service focus. Ability to inform, teach, and train

  • Working conditions are typical for a warehouse environment, with some tasks (i.e., live store support) being done in a traditional office setting

  • This position requires the employee to regularly use hands to handle or touch electronic products The position also requires the employee to regularly use a computer and other office equipment

  • This position requires lifting 10-20# on a regular and frequent basis, 50# on an occasional basis, and more than 50# on an infrequent basis.

    Our benefits vary by position, but may include the following:

  • Pay rate - $13 to $15 per hour based on experience

  • Employer contribution to health insurance

  • PTO

  • Training and Development

  • Bonus plans

  • Employee Discount

    At Batteries Plus, you are part of a small entrepreneurial team in a growing business. We are an Equal Opportunity Employer and Drug Free Workplace.

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