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BRP US INC Technical Product Advisor Powersports in STURTEVANT, Wisconsin

JOB REQUIREMENTS: Global Technical Product Advisor BRP is seeking a Technical Product Advisor who will report to the Global Product Support Team Lead for our Sea Doo Brand and who will be tasked with providing product support to our dealer/distributor network for technical concerns. As part of your role, you\'ll ensure consistent alignment of our brand promise, actual product and support performance. In addition to being part of a dynamic and motivated team, you will have the opportunity to make an impact on our organization by providing a great service experience. YOU\'LL HAVE THE OPPORTUNITY TO: Provide comprehensive global product support to our Dealer/Distributor Network, ensuring alignment with our brand promise and delivering exceptional technical assistance. Offer timely technical solutions to dealership technicians, meeting service level targets and KPIs. Collaborate closely with other departments such as Warranty and Customer Care to streamline processes and enhance customer satisfaction. Advise dealers on best practices, BRP policies, and operational guidelines to optimize service delivery and uphold brand standards. Proactively coach partners and dealers on technical support issues, fostering strong relationships and promoting continuous improvement. Identify communication gaps and address product-related challenges to drive future product enhancements and bolster our network\'s reputation. Monitor and escalate emerging issues or trends promptly, contributing to ongoing improvements in our support services and representing your sector effectively. YOU\'LL THRIVE IN THIS ROLE IF YOU HAVE THE FOLLOWING SKILLS, EXPERIENCE AND COMPETENCIES: Required: 5 plus years of relevant technical experience in Powersports. Technical degree or equivalent experience in Powersports, Automotive, Marine, or Small Engine Mechanics. Proficient in troubleshooting and diagnostics, with a strong grasp of electrical and mechanical theory. Ability to interpret and utilize electrical wiring diagrams, schematics, service manuals, electronic parts catalogues, engineering drawings, and bills of materials. Experience using CRM or ERP systems and Google Suite or Microsoft Office. Excellent written and verbal communication skills, capable of effectively conveying technical information and ideas. Fluency in English; proficiency in French or other languages is a plus. Ability to travel up to... For full info follow application link. BRP US Inc. is an Equal Employment Opportunity and Affirmative Action Employer. The objective of the Company is to recruit, hire, train, compensate, and promote into all job levels, the best qualified applicants without regard to race, creed, color, national / ethnic origin, citizenship, ancestry, religion, sex, age, disability, marital status, veteran status, sexual orientation, gender identity, genetic information, pregnancy, military status and/or any additional status protected by federal, state, provincial or local laws. ***** APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/810577E3F4464DD5

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