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Job Title: Sample TechnicianJob Description

As a Sample Technician, you will be responsible for connecting with customers, taking requests, answering phones, and scheduling shipments. You will handle tasks such as packing and unpacking samples, assisting in the lab, and maintaining accurate records. You will also ensure that samples are properly preserved, labeled, and entered into the system following Standard Operating Procedures (SOPs). Additionally, you will assist with cleaning glassware, sorting bottles, and maintaining a cooperative working relationship with other employees.

Responsibilities

• Connect with customers, take requests, answer phones, and schedule shipments

• Pack samples in boxes or coolers following SOPs

• Lift heavy coolers and boxes with the assistance of coworkers

• Unpack shipments of samples or bottles

• Assist the lab with cleaning glassware

• Sort bottles and put them away in correct shelves or storage areas

• Preserve bottles by adding the correct amount and chemical according to SOPs

• Label bottles with correct sample types and IDs

• Enter data and maintain records

• Receive samples for analysis and enter all pertinent information in the computer system

• Properly handle and distribute samples for testing

• Understand and follow Quality System documents relevant to responsibilities

• Handle samples according to instructions received from clients

• Operate standard office equipment including computers and copiers

• Work interactively with the technical staff to ensure clients’ expectations are met

• Generate reports for daily department sample schedules and shipping lists

• Assemble samples for analyses and delivery to other laboratory locations

• Maintain neat and accurate records of samples shipped to other laboratories

• Maintain files of information received with samples

• Communicate clearly orally and in writing to co-workers

• Exhibit proficient typing ability, accuracy, and speed

Essential Skills

• Proficiency in Standard Operating Procedures (SOPs)

• Microsoft Office skills

• Strong communication and people skills

• Ability and willingness to lift 80lb coolers with assistance

• Understanding of different sample types and protocols

• Ability to follow directions in SOPs

• Experience communicating with customers and comfort with answering phones

• Punctuality and readiness to work at 8am

Additional Skills & Qualifications

• High School Diploma required

• Experience in inventory management

• Proficiency in preparing sample kits

• Ability to learn and handle a large amount of information

Work Environment

You will work Monday to Friday from 8am to 5pm, with a one-hour lunch break and occasional need to stay late to ensure all shipments are out for the day. This is not a desk job; you will be up and walking around most of the time, helping customers, packing, cleaning, and preparing bottles and kits with chemicals. The role involves lifting and moving heavy coolers and boxes. Training is hands-on, involving shadowing and immediate engagement in tasks due to the busy nature of the environment. It may take up to a year to learn all the ins and outs of the role.

Pay and Benefits

The pay range for this position is $20.00 - $21.00

• Medical, dental & vision• Critical Illness, Accident, and Hospital• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available• Life Insurance (Voluntary Life & AD&D for the employee and dependents)• Short and long-term disability• Health Spending Account (HSA)• Transportation benefits• Employee Assistance Program• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Stockton,CA.

Application Deadline

This position will be accepting applications until Jan 7, 2025.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.

Diversity, Equity & Inclusion

At Actalent, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:

• Hiring diverse talent

• Maintaining an inclusive environment through persistent self-reflection

• Building a culture of care, engagement, and recognition with clear outcomes

• Ensuring growth opportunities for our people

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email actalentaccommodation@actalentservices.com (%20actalentaccommodation@actalentservices.com) for other accommodation options.