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ServiceNow, Inc. Advisory Solution Consultant in Stockholm, Sweden

ServiceNow is making the world of work, work better for people. Our cloud‑based platform and solutions deliver digital workflows that create great experiences and unlock productivity for employees and the enterprise. We're growing fast, innovating faster, and making an impact on our customers' and employees' lives in significant and important ways. With over 6,900 customers, we serve approximately 80% of the Fortune 500, and we're on the 2020 list of FORTUNE World's Most Admired Companies.®

We’re looking for people who are ready to jump right in and help us build on our incredible momentum, our diverse, engaged workforce, and our purpose to make the world of work, work better.

Learn more on Life at Now blog (https://blogs.servicenow.com/category/life-at-now.html) and hear from our employees (https://www.youtube.com/playlist?list=PLtPPHGXv_JpmhypERyQKm5zO2Wd65QinB) about their experiences working at ServiceNow.

ServiceNow is seeking an Advisory Solution Consultant for our growing and successful Swedish team that will design and lead consultative interactions at the highest levels of an organization to align business objectives to the solutions delivered on the ServiceNow platform, covering a wide portfolio of solutions. With a diverse IT, Business and/or Management Consulting background and knowledge of industry trends, the Advisory SC builds and develops trusted relationships as an advisor with customers, partners and internally across ServiceNow.

While collaborating with customers, partners, sales, and enablement the Advisory SC will create and communicate high- level insights and recommendations to audiences up to and including the C-level on the Digital Transformation journey of a customer. The Advisory SC will also lead and participate in the delivery of workshops, best practice and educational sessions to existing customers and partners.

What you get to do in this role:

The Advisory Solution Consultant is together with the account executive responsible for developing, growing and maintaining a set of accounts. The work is a combination of strategic, tactical and operational activities.

Strategic:

  • Understand the strategic direction of a customer and translate that into a strategic positioning of ServiceNow thereby showing relevance from a business perspective

  • Build, align and work on an account plan that translates the strategic positioning of a customer into execution thereby guiding the day to day activities for developing that account

  • Lead discovery workshops to understand business objectives, projects and problem statements of our prospects and customers

  • Discuss roadmaps to accelerate the adoption of Digital Transformation and transforming how work in an enterprise gets done

  • Develop trusted relationships with the relevant stakeholders

Tactical

  • Create and drive and own value creating opportunities/initiatives with the customer

  • Build relationships between the ServiceNow product innovation organisation and the customer

  • Influence customer success, processes and the usage of the ServiceNow platform

  • Align and govern the various ServiceNow and partner roles that are contributing to the customer

  • Remain engaged with customers post sales and ensure successful transition from sales to delivery

Operational

  • Demonstrate proposed solutions, aligned to the business benefits of the audience.

  • Create and present proposals including the ServiceNow product and services.

  • Build and validate value scenario’s

  • Coordinate RFx and PoC activities

To be successful in this role you have:

  • 7+ years of pre-sales solution consulting or sales engineering experience in (product specific area)

  • Proficiency with the ServiceNow platform or technical expertise with cloud software solutions

  • Skillful at communication writing and presenting skills

  • Demonstrated relationship building skills

  • Ability to complete tasks in an organized, detailed way with minimal supervision

  • Experience working collaboratively with product management, product marketing, partners, and professional services

  • Demonstrated territory management skills, including pipeline building and working closely with Sales counterpart to drive execution excellence

  • Creative problem-solving skills with a growth mindset and desire to work in a fast-paced, high growth organization

  • Willingness to travel as necessary

  • Fluent in Swedish and English

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at +1 (408) 501-8550 (tel:(408)%20501-8550) , or talent.acquisition@servicenow.com for assistance.

For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.

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