Job Information
Washington County Case Aide in Stillwater, Minnesota
Case Aide
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Case Aide
Salary
$23.82 - $32.45 Hourly
Location
Stillwater, MN
Job Type
Full Time
Job Number
24-00110
Department
Community Services Dept
Opening Date
06/25/2024
Closing Date
7/7/2024 11:59 PM Central
Description
Benefits
Questions
JOB SPECIFICS
The Access, Aging, and Disability (AA&D) Division of Community Services has two open Case Aide positions. These roles will involve supporting and assisting the AA&D Division with various tasks and responsibilities. One position will provide case management support to both contracted and internal case managers. The other will provide support to MnChoices assessment teams. Responsibilities will include electronic filing, data entry, and other clerical tasks as assigned. There will be data entry into the Medicaid Management Information System (MMIS), a mainframe system used to manage and administer HCBS waivers, of service arrangements and screening documents. Duties may vary depending on assigned program area. The ideal candidates should possess strong organizational skills to manage day-to-day tasks, as well as excellent communication abilities.
DESIRABLE EXPERIENCE:
Experience promoting a diverse, culturally competent, and respectful workplace
Experience with providing service to others in a person centered and inclusive manner
Experience working with SSIS, Caseworks, MMIS and SharePoint
SELECTION TECHNIQUE: Your training and experience will be rated based on the required application material submitted and the top scoring candidates will be forwarded to the hiring department for further consideration.
HOURS / DAYS: (40 hours/ between the hours of 8:00 a.m. - 4:30 p.m. Mon-Fri. Work schedules (hours and days) and location are subject to change based on department needs. This position is located at the Stillwater Government Center with telework opportunities.
ANTICIPATED HIRING RATE: $23.82 - $32.45 Hourly
E-Verify Participation: Washington County participates in the federal E-Verify program. This means that Washington County will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization. If the Government cannot confirm that you are authorized to work, Washington County is required to give you written instructions and an opportunity to contact DHS and/or the SSA before taking adverse action against you, including terminating your employment. Employers may not use E-Verify to pre-screen job applicants and may not limit or influence the choice of documents you present for use on the Form I-9.
E- Verify Participation Poster (https://web1.co.washington.mn.us/NeoGovNotices/HR/2024/E-Verify_Participation_Poster_Eng_Es.pdf) (Download PDF reader) (https://get.adobe.com/reader/) (Download PDF reader) (https://get.adobe.com/reader/) (Download PDF reader) (https://get.adobe.com/reader/)
Right to work Poster (Download PDF reader) (https://get.adobe.com/reader/) (Download PDF reader) (https://get.adobe.com/reader/) (Download PDF reader) (https://get.adobe.com/reader/)
JOB SUMMARY
The Case Aide-Community Services helps clients to obtain and maintain eligibility for social services and assists other professional staff in maintaining compliance with program requirements, and process financial transactions. Duties may vary depending on assigned program area.
EMPLOYMENT CRITERIA
MINIMUM QUALIFICATIONS: This position requires a High School diploma (or equivalent) and three years (full time equivalent) of employment in a general office support position in a professional office setting; or, completion of an office support certificate/degree program and two years (full time equivalent) of employment in a general office support position in a professional office setting.
CORE COMPETENCIES, JOB SPECIFIC KNOWLEDGE, SKILLS AND ABILITIES REQUIRED FOR SUCCESSFUL JOB PERFORMANCE
Core Competencies (http://www.co.washington.mn.us/DocumentCenter/View/5174) outline essential business and professional traits necessary to perform this job.
• Promote a diverse, culturally competent, and respectful workplace;
• Demonstrates knowledge of available resources and other economic support programs;
• Demonstrates knowledge of federal, state and county requirements, regulations and policies related to social services programs;
• Demonstrates skills in basic mathematics;
• Demonstrates ability to organize and coordinate job activities; and
• Demonstrates ability to accurately and rapidly process detailed information.
DUTIES & RESPONSIBILITIES
Provide case support:
• Open and maintain client eligibility records;
• Review case records for completion; and
• Interview clients to obtain and verify information.
Maintain compliance with state, federal and county regulations and requirements:
• Perform statistical computations;
• Participate in the development of procedures for service operations;
• Identify procedural changes and communicate to affected staff;
• Develop and create spreadsheets and reports; and
• Provide administrative support for advisory or community committees.
Process financial transactions:
• Authorize, verify and process service payment of services;
• Code and reconcile payments;
• Coordinate billing for social services expenses;
• Establish records to ensure reimbursement of eligible funding;
• Work directly with healthcare companies, Medical Assistance program, and providers for payment of eligible expenses; and
• Assist with budget process as requested.
Perform other duties as assigned.
WORK ENVIRONMENT
Work is sedentary in nature performed within the Government Center, satellite offices or on occasion client homes. Lifting requirement of 15 - 20 pounds on an occasional basis. Wrist and finger manipulation due to filing, compiling, calculating, or computer work. Equipment used may include, but is not limited to, computer, typewriter, calculator, telephone, copy and fax machine, scanner and dictaphone. Additional physical/mental requirements that occur may not be listed above, but are inherent in performing the position's essential functions.
This job description is intended to describe the kinds of tasks and level of work difficulty being performed by people assigned to this classification. The list of responsibilities is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The County retains the discretion to add or change the contents of this job description at any time.
Washington County offers a comprehensive benefit package (https://web1.co.washington.mn.us/NeoGovNotices/SHR/2022/Employee_Benefits.pdf) including paid time off, holidays, medical, dental, vision, life and long-term disability insurance.
For a more detailed overview of our AFSCME exempt (salaried ) benefit package, click here (https://www.co.washington.mn.us/DocumentCenter/View/50324/AFSCME-Exempt-Benefit-Synopsis-PDF) .
For a more detailed overview of our AFSCME non-exempt (hourly) benefit package, click here (https://www.co.washington.mn.us/DocumentCenter/View/55122/AFSCME-Non-Exempt-Benefit-Synopsis-PDF) .
01
Which of the following minimum qualifications for this position do you possess:
I have a High School diploma (or equivalent) and THREE years (full time equivalent) of employment in a general office support position in a professional office setting.
I have completed an office support certificate/degree program and have TWO years (full time equivalent) of employment in a general office support position in a professional office setting.
Neither of the above.
02
The work performed in this role requires interaction and providing services to individuals from a variety of cultural and ethnic backgrounds. Please check the areas below that best describe your experience:
I have experience using a translator/interpreter for a family or person who requires this service.
I have completed professional or educational Cultural Competence training or courses.
My job responsibilities/duties have required specific interaction with people from different racial/ethnic backgrounds.
I am fluent in a second language.
I have participated in community Racial Equity, Diversity or Inclusion work.
I have participated in professional or volunteer opportunities in diverse, multicultural, and inclusive settings.
I have experience working with a diverse background of individuals from various socioeconomic status.
None of the above
03
IMPORTANT: If you checked any of the areas listed above, you must describe your personal or professional experience that demonstrates your ability to interact with people from cultural/ethnic backgrounds other than your own. You must also provide information about where you obtained the experience, what ethnic/cultural population(s) you worked with, and the dates when you gained this experience. Credit will not be given for the answers above if this additional information is missing or incomplete. (If you answered "None of the above" to the question, enter "NA" in the text box.)
04
Do you have experience promoting a diverse, culturally competent, and respectful workplace?
Yes
No
05
If you answered "Yes" to the above question, you must provide a brief summary of your experience and the name of the employer(s) where you gained that experience. (If you answered "No" to the above question, enter "NA" in the text box.)
06
Do you have paid work experience with providing service to others in a person centered and inclusive manner?
Yes
No
07
If you answered "Yes" to the above question, you must provide a brief summary of your experience and the name of the employer(s) where you gained that experience. (If you answered "No" to the above question, enter "NA" in the text box.)
08
Do you have paid work experience with SSIS, Caseworks, MMIS and SharePoint?
Yes
No
09
If you answered "Yes" to the above question, you must provide a brief summary of your experience and the name of the employer(s) where you gained that experience. (If you answered "No" to the above question, enter "NA" in the text box.)
Required Question
Agency
Washington County (MN)
Address
14949 62nd Street North Stillwater, Minnesota, 55082
Phone
651-430-6081
Website
http://www.co.washington.mn.us
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