Job Information
SAUER COMPRESSORS USA/ALLIED IT Help Desk Tech (Information Technology Help Desk Technician) in Stevensville, Maryland
IT Help Desk Technician
An innovative, expanding, international company rooted in the Annapolis/Kent Island area of Maryland is looking for a dynamic individual to join the team as an IT Help Desk Technician for their Stevensville, Maryland office. As a customer-centric, family-oriented organization, we focus on career-minded individuals searching for their once in a lifetime opportunity to join our winning team! This position will report directly to the IT Manager.
Duties and Responsibilities: Proactively troubleshoots information system problems and responds to technical help desk style support issues among staff. Develops in-depth working knowledge of commonly used office programs and systems, Coordinates network issues, technology installation, and projects with IT Consulting Firm and IT Team. Installs approved software releases, system upgrades, patches, and softwarerelated compatibility issues as directed. Assists in completing paperwork and documentation as needed. Maintains a working knowledge of computer technology, network systems, and standard software and acts as a resource of technical information. Evaluates and recommends improvements on systems and processes to IT Manager. May be asked on occasion to perform other duties not related to this job description.
Expectations: Strong organizational and communications skills. Ability to multi-task, set priorities and meet strict deadlines. Team Player
Education and Experience Associates Degree/Comp TIA A+ Certification preferred. 2+ years of experience in general IT support. Knowledge of Windows 10/11 and Microsoft Office Applications. Ability to work in a fast-paced manufacturing environment.
Benefits and Compensation: Salary commensurate with experience Full medical and dental benefits, paid vacation and holidays, 401K, plus performance bonus Growth opportunities are available